Personalised ‘To My Bonus Mum’ Mug
Personalised ‘To My Bonus Mum’ Mug
This cute personalised 'Bonus Mum' mug is the perfect way to say Happy Mother's Day to that special lady that treats you like you are one of her own.
The front of the mug features the words "Bonus Mum", and the reverse of the mug can be personalised with your very own message for that personal touch.
Not Dishwasher or Microwave safe.
Hand washing is recommended to maintain the quality of your personalisation.
What Can Be Personalised?
The reverse of the mug can be personalised with a message over 4 lines, with up to 25 characters per line.
All personalisation will appear in fixed uppercase.
"Bonus Mum" is fixed text and cannot be changed.
Due to shipping restrictions, this item can only be sent to addresses within the United Kingdom.
|Colour||Black, Lilac, White|
|Net Weight (g)||308|
|Special Features||Can Be Personalised|
IMPORTANT DELIVERY INFORMATION:
If this item is ordered together with most other items your order will incur an additional shipping fee equal to our standard delivery fee as this item is despatched from a separate location. Additionally, any orders containing this item will not qualify for our standard Free UK Delivery offer.
Due to the time required for personalisation, Premium and Next Day delivery options are not available. Please expect 6-8 working days for delivery.
This product will be packaged and dispatched from a separate location, and will arrive independent of any other items ordered.
Due to the personalised nature of this item, we are only able to accept returns or offer refunds if items are damaged or faulty.
It is not possible to change your order once it has been placed. Please ensure that all text and options are completely correct prior to check-out.
Sorry, International delivery not available. This item can be dispatched to UK addresses only.
Standard delivery within the UK is charged at a rate of £3.99. Guaranteed, signed-for Courier delivery is available for just £7.99.
|Delivery Class||Delivery Time||Delivery Charge||Orders over £59.99|
|Standard Delivery||2-5 working days
|Premium Delivery||1 - 3 days
|Courier Delivery||Order by 2pm for
Next working day
*PLEASE NOTE: Certain items are excluded from our Free UK Delivery offer. These items are clearly indicated within their product description and within the checkout process.
Many Personalised gifts are excluded from our Free UK Delivery offer and any limited time delivery offers as they are packaged and dispatched from a separate location. Orders containing some personalised items will incur an additional shipping fee equal to our standard delivery fee as they are despatched from a separate location. Personalised items may take longer than our standard delivery times, and Premium or Courier delivery may not be available. This information will be clearly indicated on the affected items.
£1.99 UK shipping on Carrie Elspeth
Orders containing only Carrie Elspeth jewellery qualify for optional £1.99 UK Delivery. These orders are sent using our Standard UK Delivery method. Please allow up to 5 days for delivery.
£1.99 UK shipping on Greeting Cards
Orders containing only greeting cards qualify for optional £1.99 UK Delivery. These orders are sent using our Standard UK Delivery method. Please allow up to 5 days for delivery.
For international delivery, shipping price varies with spend. Fast, signed-for courier delivery by FedEx is also available to all international destinations.
European delivery is split into two regions - European Union and Rest of Europe. Please see below for full details of country categorisation.
|Order Product Value|
|EU Tracked Airmail
(Inc Switzerland and Norway)
|Non-EU Tracked Airmail
(See below for exclusions)
(EU & Rest of Europe)
|Up to £24.99||£7.99||£14.99||£15.99||£21.99|
|£25-£49.99||Not Available||Not Available||£19.99||£26.99|
|£100 - £199.99||Not Available||£36.99|
For delivery purposes, the European Union region includes the following 27 EU member states and Monaco:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Vatican City Due to operational issues, we cannot send Tracked Airmail to the following European Countries:
Bosnia and Herzegovina, Macedonia, Montenegro
Our North America delivery region includes the United States of America and Canada
|Order Product Value||Tracked Airmail||FedEx Priority|
|up to £24.99||£9.99||£16.99|
|£25 - £49.99||Not Available||£19.99|
|£50 - £99.99||£22.99|
Rest of WorldOur rest of world delivery region includes the continents of Asia, South America, Australia/Oceania & Africa
|Order Product Value||Tracked Airmail
* Please see below for list of allowed countries
|up to £24.99||£14.99||£32.99|
|£25 - £49.99||Not Available||£36.99|
|£50 - £99.99||£42.99|
Aland Islands, Argentina, Australia, Barbados, Belize, Brazil, Cambodia, Cameroon, Canary Islands, Cayman Islands, Cook Islands, Ecuador, Georgia, Hong Kong, Israel, Japan, Jordan, Kazakhstan, Lebanon, Malaysia, New Zealand, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Tonga, Trinidad & Tobago, Turkey, Uganda, United Arab Emirates, Vanuatu
Extremely rarely, in the event of unusually heavy or oversized orders going to overseas destinations, these shipping tariffs will prove insufficient to cover our costs. In which case we will contact you and request that you pay a postage surcharge to equal our specific shipping costs for your order.
Should you choose not to pay that surcharge we will refund your payment in full and cancel your order. Should we receive no reply to this request we will hold your order for seven days and then refund your payment in full and cancel your order.
If you would like to return an unwanted or damaged item back to us please inform our customer service team at firstname.lastname@example.org or 01494 790424 within 14 days of receiving the goods.
You will be asked to send the item back to us at the address below.
If the product has been damaged or received incorrectly you can give our customer service a call or email us to request a prepaid returns label to use. If however you have decided to return an item as it is unwanted please send this back to us at your expense, keeping a proof of postage.
Please ensure they are returned in perfect condition and packaged securely, because you will only be eligible for a refund once we have received the goods and confirmed they are in a re-saleable condition.
In order to process your return please include the following information:
- Your order number
- If you need a replacement or refund
- The reason for the return
- If the item is faulty please include exactly where the fault is on the item
All returns are processed within five working days of them being received and we will send you an email when we have processed your return and inform you of any refunds that have been processed. Please allow 1-5 working days for refunds to be processed back into your account.
Returns of Personalised Gifts
Due to the personalised nature of these items, we are only able to accept returns or offer refunds if items are damaged or faulty.
For more information, please go to our Terms and Conditions page
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Retail Experience you can trust
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Turn your purchase into a gift with our gift-wrapping service! All you need to do is tick "Gift Wrap" before adding a product to your cart and leave the rest to us! Our team is on hand to wrap any of your presents beautifully, whatever the occasion.
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If you have any problems with your order, or simply want to inquire about a product before purchasing, simply give us a call or drop us an email. Our friendly Customer Service team will be happy to help with your queries. We pride ourselves on our "Excellent" five-star customer feedback, easily verifiable through over 7000 reviews!
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