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Christmas and New Year Opening Hours

Our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service and order-fulfilment teams a few days off over Christmas and the New Year. We hope you don’t mind! Here are some details:


Thursday 24th December - Our Customer Service department will be open until 3pm to answer customer queries by email or phone. Orders will be processed as usual, but may take longer to arrive due to closures to Royal Mail and Courier services over the Christmas period. Any Courier Delivery orders placed before 2pm will be delivered on Tuesday 29th December. Courier orders placed after 2pm will be delivered on Wednesday 30th December

Friday 25th December - closed. No orders or customers queries will be processed on this day.

Saturday 26th December - closed. No orders or customers queries will be processed on this day.

Sunday 27th December - closed. No orders or customers queries will be processed on this day.

Monday 28th December. Our Customer Service department will be open as usual between 9.00am and 5:00pm. Orders will be processed internally as usual, but due to the bank holiday will not be collected from us until Tuesday.

Tuesday 29th December. Our Customer Service department will be open as usual between 9:00am and 5:00pm. Orders will be processed as usual.

Wednesday 30th December. Our Customer Service department will be open as usual between 9:00am and 5:00pm. Orders will be processed as usual. Courier orders placed after 2pm will be delivered Monday 4th January

Thursday 31st December. Our Customer Service department will be open as usual between 9:00am and 5:00pm. Orders will be processed as usual. Courier orders placed after 2pm will be delivered on Tuesday 5 January.

Friday 1st January - closed. No orders or customers queries will be processed on this day.

From Saturday 2nd January onwards - Normal service resumes. Orders will be dispatched as usual. Phonecalls and emails will be answered 9.00am – 5.00pm Monday – Sunday

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