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All of these comments are from genuine emails from real customers! All are taken from emails sent to our "customerservice@" inbox, which reaches our customer service and fulfilment teams. We have omitted surnames, where given, for reasons of privacy.

September 2015

"Excellent service, so quick, well pleased! This is the first time I have bought candles, but I will be back for more - thank you."

"Just an email to let you know how pleased I am with the 2 Terramundis that I recently ordered. The quality is excellent. The postage was mega quick. "

"Such speedy service deserves congratulations."

August 2015

"I placed an order with yourselves on 18/08/15 it arrived today and I just had to email to say how delighted I am with the service you supply. Products are 5* and so lovingly wrapped and packaged. It's wonderful to see pride taken and I feel you've really gone that extra mile to give 110% customer satisfaction. Most things I purchased were for Christmas gifts and I just know the recipients will be delighted with quality of all things they're going to receive. I will most definitely be a returning customer and recommending your site to family and friends."

"Your range of goods is exceptional - lots of quirky, unusual gifts / cards etc., that have always thrilled my friends. Your sales are also exceptional! If I'm looking for a great, reliable supplier, an unusual gift or card for friends or family, then you cannot be bettered. You deserve their excellent reputation. I will be using your site for years to come."

"I have never had anything from you, ever, that I have not been highly delighted with. Your quality of goods, service and delivery are all second to none. I look forward to starting my Christmas shopping in earnest and will certainly be looking through all your goodies again quite soon."

July 2015

"I just wanted to email to express my thanks to one of your Customer Service team. I ordered a gift (a book) and it arrived on Friday, but was damaged so I phoned customer services. Warren answered my call and was extremely helpful and kind. He arranged for a replacement to be sent immediately for next day delivery because I'd explained it was a gift and I needed as soon as possible. Unfortunately there was an error at UK Mail which meant my replacement was delayed by a day, but Warren still took the time to email me to let me know this and to check it was ok being delivered a day later. I just wanted to say thank you to Warren for being so helpful, I wish all companies had such good customer service."

"Just bought end of term gifts for all my work friends, and I have to say they are all fabulous.They were all packaged really well, and were delivered very quickly. I will definitely be ordering a load of Christmas gifts next!"

"Thank you for your help and posting my items 1st class. I'll definitely be shopping with you again in the future."

"Thank you for your excellent service, I shall definitely recommend your website to my friends & family"

"Just to say that my order came in this morning. I am absolutely delighted. Will definitely order again! Thanks so much!"

"The Mugs were packaged very well indeed & when I am ready to buy again I shall come to you."

"Thank you very much for your wonderful customer service! I have used you before and will use you again."

"I have just ordered the Tiger Purse you had advertised on the website. I ordered it and it came within a week of that date. It's beautiful and I will definitely recommend your website and collections to my zoo keeper friends who I know will love the items as much as I do! :) "

"My favourite mugs arrived in good order and surprisingly quickly. I am all set now until I fail again to protect them in battle during the Kitchen Wars, when ... as Arnie would say ... 'I'll be back'."

"Many thanks for your prompt and kind email. I would love a replacement mug! I am so very pleased with these mugs and I am sure I will be ordering more. They are simply perfect in every way. Thanks so much for your wonderful customer service. You really are the absolute best!"

"Thank you for your excellent service. I will order again from you."

June 2015

"Excellent friendly service - 5 stars.The mugs that I ordered were lost by ROYAL MAIL. You replaced them immediately and sent them by courrier so that they arrived the next day. EXCELLENT SERVICE!"

"I would like to thank temptation gifts with their quick response and brilliant costumer service. "

"Thank you – what a fantastic service; ordered one day, delivered the next!"

"Thank you so much for our kind attention. I am looking forward to receiving my nice bags. It's been a pleasure to find you on the Internet."

"I just wanted to say thank you for your amazingly priced products, the quality of the gifts and most importantly the way you package everything, I am so impressed every time. Everything arrives safely, not a dent, mark or scratch. I have received items form elsewhere and it was shocking - broken, marked and dented. I recommend your site to everyone - people stop me and ask where I get my bags from!"

"I just wanted to say thank you very much for my recent purchase... Amazing customer service, I ordered on the 17/06/2015 & my parcel arrived today!! Beautifully packed & perfect! Fantastic service! "

"Thank you very much for your prompt reply and solution. I have dealt with some bigger companies that are not easy to deal with (especially if they are in the wrong!) I really appreciate this."

"Thank you, that's fab! Have used you before, so will definitely be recommending you to my friends!"

April 2015

"I just wanted to write and tell you how impressed I was with my recent order with your company. I placed my order on a Thursday and I received it on Monday, 3 days after placing the order!! I live in the US, so the expedited delivery that I received was very surprising! I was very satisfied with my order and I will do business with your company, again. Thank you so much for the GREAT customer service and I will recommend your company to my family and friends. Thank you again and I hope that you have a great day."

"Arrived promptly and in one piece. Excellent service and a good price. Thank-you."

March 2015

"I am so pleased with first of all finding your site - through a random Happy Jackson purchase in John Lewis - and exceptionally pleased with the range of brands and goods available. My order was despatched in remarkable time and arrived safe and sound providing me with a squealy time as everything was just what I wanted and just as it appeared on the website! Thank you!"

"You provided and prompt and flexible service and were very patient and accommodating when I needed to change my order. The mugs you sent were beautiful and have already been much admired by several friends. "

"The replacement yankee candle arrived safely this morning, thank you very much for a high level of service and a no quibble replacement . Due to the high level of customer satisfaction I now feel I will not hesitate in recommending your company to Family and Friends,and rest assured I will order from you again without hesitation. Once again thank you very much."

February 2015

"I was extremely impressed by the speed of delivery especially because I chose the standard option. The choice of items is also good and the cost is competitive. I will order from this site again. "

"I would like to say that I am very happy with my purchase, it arrived on time in perfect condition, was very well wrapped, and I am delighted with it."

"Thank you so much for the brilliant service you provided. Everyone we spoke to on your staff was very helpful but Gemma was really very good. She got our order exactly right and took great care to help us with what we wanted. We appreciated her calling when she said she would and everything happened as she explained. We wish everybody treated us as customers in the same way. "

"Just writing a quick message to thank you so much for the Yankee candles which arrived today, all well packed up and all arrived in good condition. Since my local Yankee Candle, which was a company owned store closed last month I have been at a loss of where to buy more, now I have found you I am sure I will be placing another order in the not too distant future. Thank you once again."

January 2015

"Just wanted to say a really big thanks for the great way that you dealt with my order. It arrived on time and was well packed and my niece was delighted with it."

"Can I just say that I am delighted with the mug which arrived this morning. I am also delighted that it has arrived today, several days before expected."

"Thank you very much for your prompt reply. I really appreciate your trust in dispatching another before you have received the faulty one back....customer service I have not come across before! I will post the bag back as soon as possible after I receive the label."

"I received my mugs thanks. Very prompt, lovely quality and perfectly packed."

"Having ordered some gifts from your company for the first time before Christmas, I would like to say how impressed we were by the way each item had been carefully wrapped and packaged. It was a shame to unwrap them to peek inside! Your prices are competitive too. Many thanks for taking such care. I look forward to ordering from you again in the future!"

December 2014

"Just wanted to thank you for the easy transaction with yourselves, especially at this busy time of year. The goods arrived well in time for Christmas, and the item was extremely well packaged. Very many thanks. Definitely a company worth recommending."

"I just wanted to say a big THANK YOU. I placed an order on Monday (premium delivery) and it arrived this lunch-time. Anyway a big thank you to all the staff who are picking and packing orders as they must be working their butts off - do you think someone could get a message down to them to let them know that they are very much appreciated? MERRY CHRISTMAS TO YOU ALL!!!!"

"I just wanted to say a big thank you for sending my order so quickly :) This is the third time I have used you for my Christmas presents and you are still as good as ever! Ordered late evening 11th December, delivered 15th December, all my gifts beautifully wrapped in tissue paper, so impressed with your excellent customer service, thank you so much,"

"Many thanks for the quick response to my query. This is by far the best response time I have ever experienced when sending a query to an online vendor."

"I would like to thank your customer service team, second to none . Received replacement Moon Globe this morning I will recommend you to all my friends explaining why. Please give yourselves a pat on the back. "

"I am emailing to let you know how happy I have been with the few transactions I've made with you. I like the website, it is easy to navigate and the service itself is quick & efficient. Too many people are quick to complain. So it's only right that praise is given when it's due. All the very best to you all."

"This is just a courtesy email to say a big thank you for sorting out a replacement money pot so quick! It's companies like you that deserve to be credited for there customer service. Have a lovely Christmas."

"> All I can say is "wow"!! What amazing service, I am so impressed! I was a little worried about using an unknown company, but I really needn't have. The service has been fantastic from the communication to the speedy delivery. I will definitely buy from you again and recommend you to others. Many, many thanks. "

"I have just placed an order with you online, I spoke to a very helpful man to find the correct size box for my mug, so thank you for your excellent service."

"My parcel arrived today in perfect condition, thank you for the speed at which it was delivered. "

"Just to let you know that I have received my order and I am delighted. Exactly what I wanted. Also, thank you for your careful packaging, ensuring it arrived save and sound. I have already recommended you to my neighbours and will not hesitate to use you again. "

"I recently ordered a Yankee Candle Melt Warmer, and I would like to thankyou for the excellent service. My gift was excellently wrapped, and the candle warmer is just perfect - just what I was looking for! Your site is brilliant, glad I came across it I will definitely recommend you to all my friends and family, thankyou again."

"I recently placed an order with you for shipments overseas, and this is just a note to say thank you for carrying this out so efficiently, the parcel to Spain and the one to Australia have arrived quickly and in tip-top condition. This is so good, you have been so helpful. It is refreshing to find a company that is helpful and obliging, so please pat the person responsible on the back. Good service is so important these days. "

"Just a quick email to say thank you for my order. It arrived very quickly and was packaged well, so my Yankee Candles reached me in perfect condition. It's lovely to receive such good service and I will certainly use you in the future, and recommend you to others! "

November 2014

"Thank you very much for my beautiful Dunoon china mugs which were delivered by a smiley Postman this afternoon. They were beautifully packaged which enhanced my pleasure in opening up the box. I sent an email, after my order, with detailed delivery instructions in case I was out. These were clearly set out on the address label. I particularly like the facility on your website which allows you to see all sides of the mugs before buying. Thanks again!"

"I would like to say a huge thank you for the fantastic service that I have received from you I ordered 2 products on Friday afternoon (21 November) and chose Standard Delivery (free) and they arrived this morning. Very pleased with the products and outstanding service. "

"Many thanks for your email regarding the refund and all your help. All deliveries have been great - I have had more since! And your customer service is very impressive."

"Just a quick email to say that my latest order arrived promptly and all is ok. I also wanted to commend / congratulate you on the standard of you service. Yes, I shop around and have in the past used Emma Bridgewater direct or David Shuttle etc ( receiving damaged items from both ) but to date I have found your service unparalleled in comparison. It is clear that time is taken to check items before despatch and as for packing; well, I certainly will not be found wanting for packing material in the future. I am not a great one for feedback or reviews but I do like to take the time to give credit where credit is due."

"Thank you very much for your exemplary service, your customer relations will ensure I use you again and recommend you to others."

"I would like to congratulate Campus Gifts. I recently ordered several items, I was really pleased to find a large range of products and gifts on their site, so much to choose from. It was easy to place my order, and my items arrived promptly. I had a small problem with my order, but Campus Gifts dealt with it brilliantly. Their customer service has been excellent, great communication, and a quick resolution to my problem. I would highly recommend Campus Gifts, and will use them again. A big 'thank you' to Campus Gifts."

"Fantastic selection of gifts with very clear descriptions, saved my bacon for Christmas ideas! All arrived as promised and extremely well packed. Will definitely use again."

"Items were delivered safely today. I am delighted with everything. I am a huge East of India fan & love the other collections on offer too! I think your website has become my new favourite! I will definitely be visiting again & recommending to family & friends with gushing reviews! Thank you so much"

"I just wanted to say thanks for such an enjoyable shopping experience. I placed my first order on Thursday 30th of October and received it this morning. Extremely happy with the items I received. The card I order was slightly bashed but overall I'm really pleased with everything. Will definitely be shopping with you again and will recommend your site to friends, as you have such a wide variety of items at really great prices."

October 2014

"I made an order a month or so ago, and I was away on holiday and to my own fault I wasn't in to receive the Royal Mail attempted delivery card, so they had returned my item back to the sender, being yourselves. I'm writing this email as I would like to sincerely praise the help from a member of your staff, a gentleman called Warren, who helped me earlier on the phone, and I must say it really was the best customer service that I have ever received. Thank you, I will definitely be using again!!"

"I am very happy with funky gifts you sell, and good customer service - thank you."

"I ordered some items from you on Sunday 19th October and they arrived today! I just wanted to say what a very good delivery service you provide. I will definitely be ordering from you again in the future."

September 2014

"I was after a gift for my niece who is a teacher - found the perfect gift at Campus Gifts, it came next day, well packaged. I recommend this company to everybody and have bookmarked them so I can order more gifts in the future."

"Great company! Really easy website to get around, I spend ages just scrolling through all the fab different shops, the delivery process is brilliant, 2 days is usually how long it takes to arrive. Love this site soooooo much! "

"Just a big thank you for an excellent service, my wife and I were looking at Dunoon Mugs yesterday afternoon and before lunch today they were delivered! The mugs are just beautiful, what more can I say, thank you so much!"

"Very happy with their fast delivery and nicely packed goods. I will definitely use them again. "

"I ordered a couple of the Gorjuss items for a friends birthday. I bought through Campus Gifts for the first time. They were good on price and easy to use website. The items arrived on time and were very well packaged. I cannot review the items themselves as they have been passed on as a gift but I would definitely use Campus Gifts again. "

"I just would like to say that I am very happy with ordered products and how quickly my order was delivered. Brilliant service! I will definitely recommend your website to my friends!"

"I am very pleased with my order. It arrived within a few days and it was well packed, with care. The care that were given, made me feel special... I thought Christmas arrived early. I would highly/strongly recommend CampusGifts to anyone who is looking for top quality products that you will receive with TLC."

"I'm just writing to you as I would like to commend you on the excellent service that I have received. I ordered 3 items at great value at Standard Delivery. The items as I understand were dispatched 2 or 3 days ago and I received them today in perfect condition! I will continue to use your services in the future!"

"I would definitely order with this company again. Some great products and extremely fast delivery. More than thrilled with my item and the service. "

"I love Campus Gifts. I've been ordering from here for years & have never been disappointed. Such good service, lovely products & quick delivery every time, I would recommend them to anyone, and frequently do! :)"

August 2014

"I would just like to say a big thank you for the fantastic customer care that I received yesterday. I would not hesitate to use your company again and recommending you to my friends. A very big thank you!"

"Get the best deals at CampusGifts. They have unbeatable prices for very high quality products!"

"Bought some Gorjuss products and Beanie Boos. Lovely quality, liked that it all came promptly and wrapped in tissue paper which is a nice finishing touch. "

July 2014

"I'm awaiting my next Terramundi pot and I have to say not only are they lovely, I don't want to break any of them to get my money out! To anyone thinking of buying one of these pots, I'd say go for it - not only are they collectable they are well worth the money! "

"I do not use Facebook so am writing to tell you that the two mugs you sent me are wonderful! The colours are so lovely and the actual lion and the cow are beautifully designed. Thank you so much for the great service and fantastic mugs."

"Everything arrived promptly and intact, cheaper than other websites too. I will definitely be shopping here again."

"Ordered on Friday, delivered on Monday! What a service , thank you very much."

"Loved the goods I ordered- for my son's wedding in 3 weeks! Such a quick delivery, thanks. Will be using you again!"

"Thank you once again for your excellent service. As always, a pleasure to buy from you!"

"I thought I must email , I'm so impressed with your service and so pleased. I ordered late yesterday and received my order today, very quick! I would like to say thankyou and will be back to order more soon."

"I am delighted with my Carrie Elspeth jewellery. It is contemporary, beautifully made and goes with all my Summer clothes. It is dainty without being overpowering or heavy and I receive many compliments when wearing my necklaces and earrings. It arrives promptly and is well packaged. I look forward to buying more pieces for Winter looks. I especially like my “Swirl” silver design as it is so versatile."

June 2014

"I just wanted to send an e-mail as I was so impressed with my delivery! I've ordered from you only on two occasions but I must order more everything's so quick and easy my order came so quickly and was so nicely packaged plenty of time for Father's Day! I ordered a few items that day from different companies I got yours today and the others I see are yet to be dispatched so thank you very much! One very happy customer!"

May 2014

"Your customer care is very impressive. Mistakes happen but sorting things out quickly and efficiently is the mark of great service and much appreciated."

"I have just received my Paper Plane laptop sleeve, and am totally delighted with it. Once again, superfast delivery, quality product at a great price. Have ordered several items from you in the past, and your customer service is excellent. So take a pat on the back and thank you!"

April 2014

"Just wanted to thank you so much for the incredibly quick delivery! Ordered on Friday and arrived on the Monday. Amazing service and products, very happy with my first use of your website and shall definitely be using you again. Thank you!"

"Just wanted to say thank you for a fantastic service. The products I ordered were very carefully wrapped and packaged. I was delighted with them and the speed of the delivery. I will be recommending you to my family and friends."

"Once again you have excelled yourselves with the speed of delivery of my order. It was only placed on Friday 4th 2014 and today (7th April) our friendly ‘postie’ has just delivered it to us. Brilliant. I know the recipients will be delighted. Thank you once again."

"Just a brief email to say how pleased I've been with your website since I discovered it online. The site is clear and well set-out. Ordering and payment is a doddle. Orders are dispatched swiftly and received in good time with all items well-packaged."

March 2014

"I am writing to say your customer service is second to none. Perfect every time. By far the best customer service team for a website ever. People are always quick to complain but not to praise and you guys deserve top credit (and a pay rise!!! Haha). You have all my favourite brands on one site and at the best prices. Thank you millions, and will continue to reccommend you."

You guys have done it again, quick delivery. Thank you!"

"Thank you very much for the Bashful Bunny which arrived today in the post 2 days after ordering him. Very prompt and efficient service and beautifully packed. I will be back!"

February 2014

"Service was just great-quick, beautifully packaged - couldn’t ask for more."

"I was very happy with the service I received from you. The item I ordered arrived in good time, and in perfect condition."

"Fantastic service once again, many thanks. I will certainly use your website again in the future."

"Brill company and amazing, top quality products! I love this company, and am always on their site. I think I have put in 6 orders in the past couple of months. The staff are just so helpful and cheery when you phone them and never get annoyed (even the day I phoned them 4 times within one hour, asking about various products and offers!) This is one of the reasons I keep reordering with them, as you can get an answer immediately and don't have to wait for someone to 'get back to you’. Always have the stuff in 4-5 days max, and open my parcel like a kid at xmas. Where do you get this kind of service nowadays? Nowhere !"

January 2014

"Thank you so much for my 'Runaway' Gorjuss bag which arrived safely today. That was quick! It is beautiful. Thank you for your efficient service."

"I just have to contact you right now... wow! My order has arrived which was only placed on Friday 24th January 2014. What a brilliant service you give. I am delighted with the products I have ordered and received and earlier this morning I placed another order, getting ahead of myself with birthday gifts! I am so delighted that I have found your website. Well done to all concerned. I will be back (promise) to scour the rest of your shop."

"Would just like to say thankyou very much for speedy delivery... Will definitely recommend you and will use you again."

"I would like to say I am delighted with my mugs, they came quickly and unbroken, the packing was fantastic, thank you! I am a very happy customer and will be buying from you again soon. "

15.01.14 Diana"I was very happy with the product and the delivery. This is a present for my brother so it was very important. Thank you again and keep up this good work!!!"

14.01.14 Sally"The replacement mug has arrived swiftly and safely. Thank you for your excellent service. No wonder you were awarded on line retailer of the year! I shall certainly be buying from you again."

11.01.14 Hannah"Thank you for the swift response, as always excellent service. Many thanks once again, looking forward to my parcel."

03.01.14 Lyn"Thank you once again for your super customer service, it is great to see such prompt action... It is much appreciated!"

02.01.14 Debbie"I ordered 3 mugs just before Christmas, and I was delighted when they arrived on the 23rd December. This meant that we were able to use them on Christmas Day. They were also well wrapped in bubble-wrap to keep them safe. I also took advantage of your 20% discount and free postage so, all in all, a very good job. Fabulous."

02.01.14 Jan"Just to say thank you for the replacement Cat mug, which arrived this morning. Top marks to Customer Service!"

December 2013

31.12.13 Alan"We bought 6 Dunoon mugs for a Christmas present, but when the recipient opened them on Christmas morning there was a chip on the rim of one of them. I contacted you overnight on 29th - 30th December, attaching a photo of the chip. I received an Email back on 30th, and a replacement mug was delivered on 31st. Customer service that couldn't be bettered."

29.12.13 Clare"Thank you so much for your first class customer service. Nice to know it still exists from an online retailer!"

23.12.13 Nina"I ordered 3 Dunoon bone china mugs for delivery to Malaysia. The package arrived on Saturday. As you can imagine, I opened it with some trepidation and was absolutely amazed to unwrap 3 perfect mugs. I am so pleased that I had to write to compliment your packaging dept! Thank you once again and I will certainly be using you again and recommending you to my friends."

23.12.13 Simon"Product was just what I ordered, arrived on time and was carefully packed. Great service, thanks very much. "

14.12.13 Scarlett"The thing that separates good companies from bad companies is their ability to handle mistakes. You have managed to turn a very dissatisfied customer into a very happy customer! Not only did you reply to my curt email politely, you also did everything you promised quickly. I am very pleased with my coasters, will definitely be shopping with you in future and will recommend your site to friends. I will return the offending articles next week."

10.12.13 Klaire"I would just like to thank you for your excellent customer service and quick response. Replacement item arrived today in perfect condition. I will definitely be buying from temptation gifts again in the future."

08.12.13 Teresa"Thank you so much, the order arrived safely, beautifully packed - and I am really pleased with the mugs for Christmas presents."

05.12.13 Kirsty"Just thought I'd let you know my beautiful Christmas cookie candle has just arrived in perfect condition. Thank you again for your fantastic customer service, I'll definitely be using and recommending your site again."

03.12.13 Peter"A1 customer service!"

02.12.13 Louise"I am so impressed with the standard of your service and especially so of the packing. Everything is wrapped and protected so well. I will certainly be recommending you to my friends and colleagues."

November 2013

29.11.13 Magda"I'm impressed by your company. Fast delivery; contact numbers (including telephone); fast answer to the e-mail and crediting when out of stock (including free re-delivery)!"

29.11.13 Charli"Many thanks for your rapid reply and the speed at which you have solved the problem. I appreciate the high level of customer service provided by your company and will therefore certainly use it again."

26.11.13 Emily"I have ordered some lovely gifts for Christmas presents and will definitely be ordering from you again in the future. I have been really impressed with your service, from speedy communication, to how well packaged my items have been to prevent them from getting damaged in the post! Thanks again."

25.11.13 Kath"Parcel received today - excellent service - many thanks!"

22.11.13 Sarah"Thank you so much for your help. That’s what I call brilliant customer service!"

20.11.13 Suzy"Thank you very much for your quick response and also for sending out the replacement candle. As a first time customer I am very impressed and I won't hesitate to use the site again. "

19.11.13 Sarah"Just a quick note to say how very happy I am with all of my items that I ordered and how well they were all packed. This is the first time I have used your website, but I will definitely be a returning customer!"

14.11.13 Anne"Thank you for the 100% customer service. Not only do you deliver to Slovenia, but it was a superb and safe delivery. Thank you."

12.11.13 Denise"Thank you so much for confirming with me so promptly. It's the first time I have used your site and am very impressed."

11.11.13 Angela"From one very happy customer-huge gift selection. Unusual goods that you would not find on the high street. Totally spoiled for choice and delighted with ordering and delivery service. Well informed at all stages of the process."

09.11.13 Valerie"Must say a big thank you for your excellent service and speed of delivery on my two orders. Have been telling everyone to get looking at your fabulous site. Hope to be ordering again over the next few days with the same results I have been getting from you. Thank you again."

08.11.13 Belinda"Many thanks, and can I say it's a pleasure to deal with a company who still values customer service! I will definitely buy from you again."

06.11.13 Dee"Easy to use website, items are always beautifully and safely packaged up and dispatched quickly. This company even have a proper telephone number and when I spoke to them; I was dealt with courteously and the lady I spoke to was extremely, helpful, other internet companies could learn a lot from you! Thank you!"

01.11.13 Susan"I am impressed with every aspect, from the ease of using your website, to the swift and secure delivery of items ordered. This apart from the range of goods on offer, which is extensive."

October 2013

31.10.13 Louise"I came across your website by chance - and I am really glad I did. My first order of 'The Bright Side' products impressed me so much that I placed a second, larger order shortly after. 'The Bright Side' products are well made and very amusing and have got me a long way down my Christmas present list, so I am weeks ahead of myself now! My order was delivered very promptly and packed with such care and attention to detail, with everything individually wrapped within the parcel, that all my items arrived in perfect condition. With such keen prices and efficient service, I would recommend that everyone should check out your website before bothering to trudge around town in the wind and rain searching for Christmas gift inspiration!"

30.10.13 Colleen"I received all items and was very pleased with the quality and swift service 10 out of 10. I will be looking out for more!"

24.10.13 Don"I recently smashed my wife's favourite, cat emblazoned, china mug. Through your website, the mug was replaced in no time at all, with the identical replacement, and (though she does not know it) at less cost than the original."

12.10.13 Liz"I have just received my order - lovely! I am SOOOO impressed with your service. Everything arrives very promptly and is extremely well packaged - just fabulous and to offer free shipping on the next order is a lovely gesture. Thank you so much!"

11.10.13 Bev"Just to say, a great service was supplied by you... Thank you. "

September 2013

30.09.13 Elizabeth"I have just received this order and I wanted to say how impressed I am! The goods were REALLY well packaged and arrived very quickly. Fabulous price - will definitely be ordering from you again!"

19.09.13 Kerry"My goodness, you've outdone yourselves again!! My bag arrived early this morning, less than 36 hours after ordering!! Thank you so much. It's beautiful."

16.09.13 Lucy"I would just like to say thank you for the great service and products at fantastic prices I received from you. I was impressed with the safe packaging and the quick service and the range of items you sold! I will definitely be visiting you again and would highly recommend your site."

15.09.13 Serina"Customer service clearly still exists for some companies. Very impressed with your service, shall be making future purchases."

13.09.13 Rebecca"I just wanted to say what a fantastic service you provide! I placed my order on Wednesday evening and was surprised and very pleased to receive it today. I will definitely be recommending you to all my friends! "

10.09.13 Kate"Just wanted to tell you that the above order has safely arrived in Millgrove, Australia. Thank you very much for the service – the mugs were well and safely wrapped. The Dunoon mugs are all beautiful and exceed my expectations after viewing on your web site – the weather mug in particular is magnificent and will make a great gift for my meteorologist spouse."

10.09.13 Therese"Thank you for your high quality of service, it has been a satisfying experience – regardless of the circumstances."

04.09.13 Carol"Just had to email to let you know how wonderful your service is, I am absolutely delighted with my all my order of which I only placed yesterday! I came home from work to see my package waiting for me! All my items were packed with care, beautiful! How refreshing to order online and be absolutely delighted with both speediness, and quality. Delighted! will most certainly order again soon and recommend to all my friends!"

August 2013

29.08.13 Danielle"I just want to say thank you so much for the prompt service for the delivery. My mum loved the bag and it made it in good time. So thank you very much."

26.08.13 Helen"I just wanted to thank you most sincerely for the extreme speed with which you sent out a replacement for my missing item. I rang on Thursday morning to say that I had not received the necklace set I had ordered for my daughter's birthday, which was on that Sunday. I was told by a very helpful young lady that another would be sent out immediately, as long as there was one in stock. I received it the very next day. I am very impressed with this service and will not hesitate to use your company in the future. "

23.08.13 Gabrielle"I am a new customer and I just wanted to say a thank you for my first order from your company. My items arrived safely, well packed and very quickly. I will definitely tell my family and friends about your superb customer service and I look forward to purchasing from you again in the future."

22.08.13 Iraklis"Thank you very much. My order arrived promptly and in excellent condition! I will surely buy from your store again!"

22.08.13 Sue"Just a short note to thank you for the quick delivery of my two Dunoon mugs. I was very impressed with the care that went into ensuring they arrived safely. They were very well packed. I am thrilled with my purchases and your excellent service."

21.08.13 Tania"I received the wedding keepsake box today and I am delighted. Excellent quality and super fast delivery. "

18.08.13 Marie"I just want to THANK you so very MUCH for the new Mug that just arrived – in PERFECT condition! That was really very KIND of you! Wishing you all the Very BEST! And I will recommend you! I will also be a returning customer! You are GREAT!"

18.08.13 Christine"I just want to say thank you, as soon as I had placed this order I heard my cousin is retiring early September. There was a particular card so I rang your customer services who were as usual excellent, they added the card to my order and took the extra payment by phone - making adjustment as I had not claimed the 5% loyalty discount code, the order was delivered on Saturday and as always well wrapped and complete."

09.08.13 Lesley"Thank you very much - I really appreciate it and am impressed with your customer service!"


01.08.13 Kirsty"Thank you so much for your quick response. I would highly recommend you to everyone! : ) I buy all my gifts such as East Of India and Bright Side form your website and now have everyone in the office hooked! Congratulations on FANTASTIC customer service."

July 2013

22.07.13 Carolyn"Many, many thanks again. The 'Duck Mug' was delivered at approx. 10.25 a.m. today! Wonderfully packed. This is exceptional service, given weekend intervened 'twixt order + delivery. Your team deserves massive praise."

June 2013

25.06.13 Chris"Thank you very much - the order was delivered today in perfect condition. I must commend you on both your range of gifts and excellent service,"

22.06.13 Ann"Wonderful! Got my Monkton Samsung phone cover today. Love it. Delivered all the way here to NZ. Thanks for the great range of products and speedy delivery. "

19.06.13 Christine"I received the new Flora Poppy Mug today. I must say, I'm extremely impressed with the excellent service."

12.06.13 Berni"Thanks so much - what fabulous customer service you provide. I shall makesure I shop with you again."

10.06.13 Jane"At Xmas, I ordered 2 china mugs from you. They were promptly dispatched, but on arrival one was smashed to smithereens. I called your customer service line and was dealt with quickly and efficiently, and a replacement was received within 2 working days! Many thanks!"

06.06.13 Louise"Just received my East of India order, and I'd just like to say how perfect everything was. Well packaged and professionally sent. Fast and speedy delivery. Thank you to everyone there, I will definitely order from you again."

06.06.13 Olaf"Thank you for the excellent service – got the package this morning, without problems."

May 2013

"Thanks for dealing with this so swiftly, you obviously take pride in your customer service!"

"Thank you, your customer service is outstanding! I will definitely be back."

"Just to let you know my order arrived this morning. Thanks for speedy despatch - a very satisfied customer!"

April 2013

30.04.13 Tracey"Thank you for your prompt and and more than fair response. I had recommended you to friends after my initial order - but I'm now delighted to be able to tell them they should not have any qualms about ordering at such a distance as your customer service is prompt, seamless and most satisfactory."

22.04.13 Marie"Thank you for prompt delivery. Great items too and excellently packaged"

19.04.13 Mauveen"Just a quick note to thank you so much for the amazing service your company gives. My wedding order arrived today & is just perfect."

12.04.13 Jane"I would like to thank you for the prompt dispatch of these items. The parcel arrived yesterday and as all the mugs were packed very well they were all in mint condition. Excellent service."

10.04.13 Nikki"I would like to thank you for the prompt and efficient service I received when I placed my recent order. My money pot arrived promptly in its lovely gift wrapping and was safe and secure in its box. A very satisfied customer!"

08.04.13 Michelle"Thanks so much. Always pleased with the service and merchandise from you."

05.04.13 Kerry"Once again your company has out done itself! Ten minutes is all it took for me to send the email and to have a response and resolution! Nowhere else even comes close!"

03.04.13 Penny"Thank you very much for your prompt delivery. The items were beautifully packed and arrived in perfect condition."

03.04.13 Fern"I just wanted to send you an email to thank you for your excellent customer service. The new satchel has arrived and it is perfect! The damaged one is packaged up and on its way back to you. Once again thank you very much and I look forward to purchasing from you again in the future."

March 2013

28.03.13 Denise"I would just like to thank you very much for the speedy delivery of my replacement pot. I was extremely surprised when I received the parcel this morning. Many thanks again for all your help and keep up the good work!!"

27.03.13 Sue"I just wanted to say thank you for your prompt service. I ordered a mug on 26th March requesting Premium delivery and it arrived on 27th March! Wow, how about that for sevice and delivery! Again, many thanks, I would certainly do this again."

25.03.13 Susanne"Thank you so much for your excellent customer service. It really is appreciated."

22.03.13 Roger"Just had to write and say many thanks for my order which arrived very quickly even with standard posting. The products are lovely; the prices eye-wateringly cheap; and the service excellent!! You are book-marked for future purchases!"

08.03.13 Katy"I just wanted to say thank you for the excellent service and beautiful products I have received from you. A wonderful website with beautiful things for all occasions. Customer Service replied promptly and professionally to my enquiry, and I received my goods today after ordering only a few days ago. I'll definitely be ordering from you again. Keep up the good work!"

04.03.13 Anita"Thankyou for an easy and excellent service."

February 2013

27.02.13 Meg"Your website is absolutely marvellous! Very user friendly. Superb selection of gifts. Good value. Fast & efficient delivery of goods, which come securely packaged! So important, especially when the items are fragile ones! I will definitely recommend your site to my family & friends."

13.02.13 Rachel"I would just like to thank you for being so quick and responsive. My friends gift arrived Saturday morning while i was still there. She was very happy with her gift. Thanks so much for all your help."

13.02.13 Juan"Thank you for your amazing service!"

12.02.13 Catherine"Thank you very much for the prompt response, and the hassle free refund. I have already received an email from paypal confirming my refund and am very satisfied. Good customer service!"

11.02.13 Sarah"Just to say how very happy I was with my order. It made a great present. Absolute bargain and great service."

04.02.13 Wendy"Many thanks for my order received today, 4th Feb. Appreciate your fast despatch."

04.02.13 Catherine"Just wanted to thank you for your fast and friendly service. I ordered two Dunoon mugs from you, both came within 3 days, in perfect condition. I am thrilled with the mugs and will definitely be ordering from you in the future!"

January 2013

25.01.13 Bev"Many thanks for your speedy response to order placed. Received remainder of order today and will definitely recommend your company and very efficient service to all my friends and family."

14.01.13 Melanie"Many thanks for your speedy response. I was very impressed with your high customer care and will certainly use you again."

14.01.13 Caroline"Thanks a million for my order which arrived this morning... and I only placed the order on 10.01.2013! I am so delighted with what I ordered and the website has been addded to my favourites list! Thanks again!"

13.01.13 Nancy"I want to thank you for all your prompt replies to my questions, and very good customer relations. I'm very impressed."

13.01.13 Jane"I am writing to let you know that the pots have arrived - safely! Thank you for your excellent customer service. It is appreciated."

"I just wanted to say thank you very much for replacing the birthday card for me - it arrived safely yesterday. Fantastic customer service - thank you very much indeed. Will definitely be buying from you again."

09.01.13 Angela"Many thanks for getting back to me so quickly. Your help is very much appreciated and I look forward to receiving the dolls (my daughter and best friend will be delighted when I give them the dolls). Thank you so much for the fantastic service."

07.01.13 Roseanne"Just to let you know the flask has arrived and is brilliant! The packing was excellent as well, thank you. I look forward to saving up and adding to the set once the Flamingo flask is back in stock!"

04.01.13 Carole"Thank you, I recieved my order and I'm very pleased with it, I love the Gorjuss range!"

December 2012

27.12.12 Jeremy"Thank you for your prompt and comprehensive reply. You have succeeded in changing my opinion of your company. I accept that mistakes happen. It is how one deals with those mistakes that makes all the difference. I am impressed by the way you and all your colleagues have handled this complaint. I do appreciate the gesture on postage. I would be suspicious of a company that claimed never to make mistakes. I am happy to recommend a company that deals with its mistakes well. I would recommend your company."

22.12.12 Gwyneth"Thank you so much for my previous orders, excellent service, very well packed, and quality items, I am delighted with my purchases, so much so I am ordering more coffee cups!"

22.12.12 Joyce"I had to write and let you know what a fantastic operation you must have. My parcel of Orange Blossom collection arrived less than 24 hours after ordering. The staff were excellent in answering my queries. I can actually buy these products in a shop near to me but I will certainly use your services again. It is a pity other retailers especially at Christmas time should take a look at your operation. Well done and thank you."

21.12.12 Janet"Replacement mug arrived yesterday afternoon in perfect condition, many thanks for excellent service."

21.12.12 Ben"Thank you so much for responding to this so quickly. I received the new wedges yesterday and will now have them for Christmas. Thanks again, great customer service is a rarity!"

21.12.12 Pauline"I am happy to say my parcel arrived today... thankfully. I also wanted to mention that I really appreciated receiving a call from Gemma this afternoon following up on my email from yesterday. It is great to get good customer service and despite a delayed arrival on this occasion I would certainly use you again. It is really nice to be able to deal directly with someone when there is an issue, and that you were willing to help me solve it!"

20.12.12 John"I placed an order with you on Tuesday evening, for 6 Dunoon China Mugs. They arrived this morning at 8.30am, and I felt that the service was so good I had to send this email to thank you. Service like this is rarely found these days, and it was very much appreciated. We are absolutely delighted with the mugs."

18.12.12 Maggie"I have to e-mail and say what excellent customer service I have received from you. A parcel not having reached me and presumably lost by the post office, another replacement order was immediately dispatched by next day delivery at no cost to myself. The original parcel then being located by the post office and delivered - I was kindly provided with a returns label, once again at no cost to myself. There was no excuses only apologies and great customer assistance. Many thanks."

14.12.12 Claire"I don't normally do this, but I just wanted to say how much I love your website/products/service. I have received an order today which came so fast and I am so happy with everything I have bought from you. I love everything you sell and spend hours searching through it for amazing bargains! You are my favourite site and would like to thank you for your continued outstanding service."

06.12.12 Pam"Thank you so much. I love your site - I went through a lot before I found yours and it is certainly the best I found."

01.12.12 Hayley"Wow, you really could teach something about customer service to other companies!! That's absolutely brilliant :) If the other stuff ends up turning up, I'll contact you and get it sent back to you recorded delivery, so I know it'll get back to you in good time. Absolutely delighted with your service, will definitely be back for more Gorjuss stuff :) Thank you!"

November 2012

27.11.12 Tamsin"Thank you for replying so quickly. Your staff are brilliant and I always enjoying ordering things from you because they are never damaged and the items are correct. I really appreciate you sorting this out for me and you know that I will continue to order from you because of the excellent service (and range of products) you offer."

17.11.12 Louise"Thank-you - all received promptly. You make on-line shopping a pleasure!"

10.11.12 Catherine"Thank you so much for my gifts which arrived safely yesterday. Amazing! You are to be congratulated on the fantastic efficiency of dealing with my order. Now I have discovered you I will definitely order from you in the future."

03.11.12 Lauren"Thank you so much for the trouble you took in packing my order so well. Everything was individually wrapped in tissue paper and bubble wrap and packed with care, which I really appreciated! The parcel arrived safely the other day and all the gifts have now been wrapped in Christmas paper for the intended recipients! I love the Man Tin, aren't they great?! :) I've just noticed below that you were awarded UK online gift retailer of the year; I'm not surprised to hear that; if you keep up the good service you're in danger of winning again!"

02.11.12 Kimberley"Thank you so much! Can I just say how impressed I am with your website and your excellent service! I would not hesitate in using your website in the near future. Again, thank you so much."

October 2012

17.10.12 Elizabeth"Thank you for the very quick delivery of my order of six mugs. They have arrived in New Zealand safe and sound. They were beautifully wrapped and packaged. Thank you for another successful buying experience."

16.10.12 Lars"I received 2 mugs today. Thanks! That was very fast delivery and very well packed mugs! I´m impressed. Excellent service. I will order some more mugs very soon."

12.10.12 Fay"Delighted to find a company selling the whole range of Caspari diaries. Swift delivery and really excellent personal service with e-mail confirmations and even a reply to my thank-you. Such nice people to deal with. Highly recommended."

September 2012

15.09.12 Carol"As a new customer, I wanted to say thank you for the prompt despatch of my order. Everything arrived well packaged and my children are delighted with their new crockery, as I am with my 'treats' (the shopper and soap in a dish) - all at good prices too! Great customer service."

13.09.12 Natalie"I cannot fault the service or the products in any way. They all arrived together, well packaged and very quickly. Even my husband, who always complains about me buying things, commented that the quality of all three items was extremely high. I would definitely recommend you and buy from you again."

10.09.12 Chris"Thank you for all you have done - the order has arrived safely! Thank you again for your prompt response and help."

06.09.12 Janet"I just want to say that the times I have ordered from you, I am happy with the service and the prompt delivery. "

05.09.12 Heather"I was very impressed with the quality of service I received, ordering was quick and easy and my goods arrived a lot sooner then expected, so thank you very much. I will definitely be back to order again."

05.09.12 Wanda"Thank you so much, order arrived this morning! Lovely stuff... will order again!"

04.09.12 Cath"What wonderful customer service - thank you!"

August 2012

30.08.12 Ana"I am extremely satisfied with your wonderful quick service and will certainly use your site again!"

29.08.12 Peter"The gift was a mug that we had broken and wanted a replacement so very pleased we could buy one at all! Asked and got very speedy service - dispatched on the 23rd and received in New Zealand on the 28th and the packaging was excellent. Good to see someone is still doing it right, my thanks to your staff."

29.08.12 John"I found your goods and services to be excellent!"

25.08.12 Susan"I received my order so quickly, carefully packed and impressive items. Really pleased with everything."

23.08.12 Sue"Just wanted to say how pleased I am with my purchases. Well packaged and arrived quickly. Lovely items and as shown in your picture on the website. Will purchase from you again."

20.08.12 Susan"Thank you, all received safe and sound and I am delighted - many thanks indeed!"

18.08.12 Kay"I received the products in good time and they were exactly as specified on the website. The website itself showed the products very clearly so it was easy to make my choices. I will be definitely returning to this website (particularly with Christmas on the horizon...!) as I was completely satisfied with the service provided."

18.08.12 Roisin"I just wanted to say how delighted I was with the speed of delivery. I placed my order yesterday and couldn't believe when it arrived today! Will definitely be using your website again. "

18.08.12 Sharon"Thanks again for what has been fantastic service from the start and I'll be passing the word on to friends! Living in the highlands some companies treat us like it's Timbuktu! It's fantastic to find one with prompt delivery and aftercare. I will be using you again for a wedding gift in the next couple of weeks. "

18.08.12 Jill"Thank you for keeping me updated - that was really appreciated, as was your speedy delivery and careful packaging. The items are delightful - I'll have some very excited grandchildren next week. You are an excellent company to deal with and I'll certainly order from you again should the need arise!"

17.08.12 Phil"Mug received this morning, its lovely, I'm very pleased with it. Many thanks for the excellent service."

15.08.12 Fiona"Hi there I just wanted to say that I have received all my orders, I'm very pleased with each and every order I have placed and I will keep ordering from you, I have placed another order tonight and also family members have also ordered from you/temptation gifts too. "

14.08.12 Derek"Refreshing to find customer service that actually does just that. Thanks for listening to me and for quickly fixing my problem. You're high on my list of recommended quality online shopping sites."

09.08.12 Lorraine"I just wanted to say Thankyou for the great customer service on this order, which arrived today, well packed and as described."

09.08.12 Mary"I just wanted to say many thanks for the Musical Steiff bear. It is even better than the photo on the internet. I thought I would not get one as they seem to all be sold out now, so thank you very much. "

09.08.12 Joanne"Just to say thank you so much for your very swift service last week. I ordered a Terramundi pot on Tuesday lunch time, paid for the premium deliver service and was very happy when it turned up in the post last Wednesday, so thank you for your swift turn around!"

08.08.12 Pamela"I am very pleased with the service I received. "

08.08.12 Joanne"I just wanted to say a big THANK YOU. I live in Sydney, Australia and have just received my order in just over a week, and it arrived safe and sound!"

07.08.12 Debra"Please know how thrilled I am with my Dunoon mugs, and your shipping and customer service are stellar."

06.08.12 Sue"Many thanks for your excellent service, my order arrived VERY promptly, I'm most impressed. Thank you."

03.08.12 Fiona"Hi there just wanted to say that I've received my first order and that I'm very pleased with it, I will be ordering again very soon, very glad I found your website and have told quite a few friends about it too."

01.08.12 Lesley"I am happy to let you know that I am very pleased with my recent order. The service I have received and the quality of the goods received is excellent as always."

01.08.12 Vicky"Many thanks for the Carrie Elspeth Necklace & Bracelet that I received this morning from you. I am very pleased with my items. I would like to thank you for your help & efficiency with my order. Although you were out of stock at the time, it was nice to receive an email from you stating this & that items would be dispatched as soon as stocks come in to you."

July 2012

30.07.12 Lynne"I was really impressed with your prompt service and will definitely shop with you again."

26.07.12 Dawn"Good product and price, good service - well packaged and prompt delivery. "

25.07.12 Lynda"Thank you very much. I received my order in good time, and I look forward to carry on being a customer in the future."

25.07.12 Anita"I received my very well wrapped candle on time and in perfect condition, communication was good and will return to use your company when I want another Woodwick candle. Many thanks. "

15.07.12 Allan"Just a note to say thank you for such excellent service."

11.07.12 Mel"Just wanted to let you know that I have today received the East of India Heart and I am delighted with it. Thank you for your excellent customer service."

10.07.12 Jon"I am very grateful for your prompt reply and for the great customer service which really could not have been any better."

10.07.12 Joselle"I will continue to purchase from your site and I am impressed with your A Class service. "

06.07.12 Rebecca"Just emailing to say thanks very much, just received my order in less than 24 hours! Thanks again!"

04.07.12 Ellis"Just wanted to let you know order arrived safely in Canberra today. Awesome service - many thanks."

01.07.12 Maggie"Thank you so much for sending the order out so promptly, fantastic service. You saved my bacon! Highly recommended."

June 2012

25.06.12 Rebecca"Many thanks for your fab customer service!"

22.06.12 Hendrika"Just to say thank you very much for my windmill, which arrived today. I am delighted with the speed of the delivery, and the way it was packed. It is in A 1 condition."

22.06.12 Susan"Thank you for a quick delivery. Now I have several birthday presents, in fact one mug was given away yesterday."

11.06.12 Chris"Thank you very much for my order - received today - beautifully packed - arrived safe and sound!"

06.06.12 Andrea"Thank you once again for your speedy delivery of my order. It is a pleasure to shop with you."

May 2012

31.05.12 Denise"You’re an absolute star, 1st class customer service and will definitely be back to the website in future."

26.05.12 Tracey"Just to say Thank You once again for excellent service. My order arrived this morning, that is fast! As always packaging and contents also excellent, I would have no hesitation in recommending you."

22.05.12 Michael"Many thanks! Yet again....very quick international service. Very happy! Thank you!"

21.05.12 Kerry"Thank you once again for your kind assistance. I received my orders on Saturday morning and am thrilled with them. I no longer need to recommend your websites (though I still do!) as my home and, in particular, my desk, are awash with your products! Looking forward to payday to shop some more!"

16.05.12 Andrea"Once again you have not let me down. Could not believe how quickly my order arrived. Made it in plenty of time for the birthday :-) Many, many thanks !!"

16.05.12 Carole" Just a note to thank you very much for your brilliant service, all items have now been received."

08.05.12 Teddy"You provide the best service ever! The products I bought arrived in Israel, from the UK, in only 3 days! I have never used a website with such a amazing service and kindness! No doubt I'll become a regular customer of yours."

08.05.12 Joanne"Thanks very much, my parcel has arrived, it's great!"

04.05.12 Carolynn"Many thanks for your prompt reply and excellent customer service!"

03.05.12 Wendy"Got them today, and they are absolutely brilliant... The speed they arrived was truly great, and I am so pleased to have them in time to take on holiday with me - just a little showing off! Fantastic service - will definitely buy from you again."

02.05.12 Tracy"Thank you so much for the excellent service, will recommend you to friends!"

01.05.12 Teresa"I have just received my 1st order from you. I purchased things for a new baby girl, they are absoulutely gorgeous, and so unusual. I'm chuffed to bits with them, and also the speedy delivery. Will definately be buying from you again very soon, and have told my friends all about you."

01.05.12 Colin"All arrived safely, many thanks for the excellent service."

01.05.12 Vicki"I would like to say how impressed I am with your company and the way you have dealt with my order. I shall make sure I recommend your website to my family and friends. "

April 2012

30.04.12 Elizabeth"I just wanted to thank you for the superb service you have given and for a lovely quality item. I came upon your website by chance but it is now firmly saved in my 'favourites' and I will recommend it highly to my friends."

26.04.12 Peter"Just to let you know we received the mug yesterday, and are very pleased with it. Many thanks for the prompt service."

26.04.12 Tricia"Thank you for the prompt delivery. We are really pleased with the Noah's Ark, it is the perfect gift for our soon to be God Daughter."

24.04.12 Vivienne"Just to say my parcel was waiting for me when I got in from work, what a brilliant service you provide. Thank you so much!"

23.04.12 Shirley"I would just like to thank you for your prompt service and despatch of my recent order. The bag was even nicer than expected and already I've had compliments but I like to thank companies for their prompt efficient service."

21.04.12 Geri"Arrived this morning. Very impressed."

20.04.12 Rachel"I have just received the jewellery that I ordered only yesterday and I just wanted to say thank you for fantastic service, and beautiful products. I am delighted with my purchases and will definitely be ordering from you again soon and recommending you to friends and family."

18.04.12 Steph"Just to let you know I received my newly dispatched order this morning. Many thanks again for your swift response, great to know good customer service exists still."

18.04.12 Joanne"Just to let you know that my order arrived today after you despatched it only yesterday afternoon. I have to say that is the fastest postage I have seen in a long time. The bag ordered was for my daughter and she literally screamed with delight for a few minutes down the phone at me this morning when she tore off the wrapping and saw it. According to her "mom you just dont understand how nice this is, Oh my god, Oh my god Oh my god it is amazing". Anyway, you get the picture that she is delighted and I am sure that she will be ordering again in the near future when she saves up her money from her weekend job. Thanks again, what excellent service."

18.04.12 Sarah"Thank you very much for you fast response and for your excellent service."

18.04.12 Joanne"I have just recieved my tooth fairy boxes, they are beautiful... Thank you so much. I will certainly tell my friends about your online shop."

17.04.12 Elizabeth"Many thanks for another successful delivery from Temptation Gifts. Our six beautiful coffee mugs have arrived safely and we are thrilled with them. We appreciate the excellent packaging and very quick service Temptation Gifts has provided us with."

16.04.12 Wendy"I received my beautiful Dunoon mugs today and I’m so pleased. Not only are they bright and colorful, the packing was A+ and the mugs arrived in excellent condition. I thank your staff for the best service."

13.04.12 Martha"I have received my goodies today and I'm very pleased with the speedy delivery, I will defintely use you again!"

13.04.12 Kerry"Thank you again for my last order, excellently packaged and swiftly delivered as always!"

12.04.12 Ruth"I bought the East of India Noah's Ark and 2 East of India baby boxes, and I must say they are the cheapest on the web and the service and delivery was excellent!"

12.04.12 Mike"Thank you for your super fast response! Most helpful."

05.04.12 Sophia"THANK YOU. You are amazing! All of the products I have purchased - from East of India and Disaster Designs - are top quality, just as described and delivered within a day (even without next day delivery!) Perfectly astonishingly great! Many, many thanks, I am sure to buy something again soon."

04.04.12 Sarah"Just wanted to say thank you so much for the service I have received. I ordered my goods on Monday and they arrived 2 days later, fantastic! Very well packed, and The East of India products are lovely and I'm very please with them."

04.04.12 Stephen"I recieved my parcel of gifts today, and I am over the moon. The quality and quick delivery was amazing, and the prices are fab too. "

04.04.12 Moira"Just wanted to say thank you for such efficient and brilliant service. The pots are lovely and were packaged very carefully to ensure they arrived intact."

03.04.12 Averil"I received my order today and am delighted with it, thank you so much! Very impressed with your website and great service."

02.04.12 Helen"Thank you so much for your prompt response. It's always a pleasure to deal with people who make an effort to help you!"

March 2012

30.03.12 Kerry"Thank you so much for you friendly service and assistance with this. I can honestly say that your companies' customer service is second to none."

27.03.12 Alfie"Thank you very much, your customer service has excellent and I will return to you in the future."

27.03.12 Ailene"Since I discovered Temptation Gifts I have passed your details on to lots of friends recommending the punctuality of delivery especially."

26.03.12 Brigitta"Many thanks for your prompt, helpful and efficient service re the dunoon mug. The replacement arrived today - beautifully packed - and completely intact. Very many thanks."

26.03.12 Anita"A big thank you to all for such wonderful service!!!"

20.03.12 Phil"Thanks very much for your excellent service."

20.03.12 Nicolas"Thank you very much. Great customer service."

19.03.12 Amy"Again, BRILLIANT customer service!! Ordered yesterday, and here this morning! Perfect for my last minute mothers day shopping! Thankyou!"

12.03.12 Sarah-Louise"Hi, I just wanted to say thank you so much for the excellent customer service I received from Gemma, and the extremely quick delivery of my Paper Plane Dandy Handbag. I am so pleased and will be recommending you in future."

10.03.12 Lionel"Thanks a lot for your efficiency. My mugs were delivered to France within two days by Fedex. Your careful packaging could have resisted an earthquake!"

07.03.12 James"Items received yesterday. Amazing service, thanks very much!"

06.03.12 Jill"Just to let you know my parcel arrived today. I love the gifts, and thanks for great customer service!"

02.03.12 Kerry"This an overdue, but sincere thank you for the service you have provided on all of my orders to date (and there will be more!). The service has been quick, efficient and friendly. The items are always packaged well to prevent breakages, and of excellent quality."

February 2012

24.02.12 Lynda"I've received my jewellery today and it is beautiful It is a gift for my daughters birthday and I'm sure she'll love it. Thank you for the excellent service."

23.02.12 Jennifer"Thanks for the mugs, received today. Fabulous service, I'm really impressed. Maybe I'll place another order one day. Thanks so much."

22.02.12 Sylvia"I just wanted to say thank you for the wonderful service and such fast delivery of the policeman bottle holder which I ordered yesterday and it arrived today! It's an 80th birthday present for my father who is a retired policeman who loves a glass of wine!"

22.02.12 Michelle"Just a short note to say I received my order today at around lunchtime, in perfect condition, I am very impressed with your service and I would like to say thank you very much."

22.02.12 Heather"Ordered yesterday morning, arrived lunchtime today! Such efficient service, well packed, and a free gift too! I'm very impressed and will be back."

18.02.12 Liz"I just want to thank you for your excellent service. I received my Kimmidoll this morning and instantly fell in love with her, this is why I have bought another one."

16.02.12 Aina"Thank you for your perfect customer service. I really appreciate it."

16.02.12 Jordina"I received the mugs yesterday, they are as great as I imagined. Thank you, you'll see us again soon."

15.02.12 Birgit"My order arrived very fast and everything was ok.Thank you so much."

15.02.12 Caroline"Just wanted to let you know I received the package today. I was shocked it arrived so quickly, it's beautiful, thank you for such great service."

14.02.12 Peter"Excellent service, and lovely mugs - thank you!"

14.02.12 Christina"Thank you so much for your prompt and professional service."

10.02.12 Lynn"Thanks a million again, I really appreciate it so much. Best customer service ever!"

07.02.12 Maggie"Thank you very much for the prompt replacement order which I received on Friday, your customer service is second to none and I have no hesitation in recommending Temptation Gifts to my family and friends."

02.02.12 Shumona"Just a quick message to say I received my 'with love' makeup bag and wash bag and I am absolutely amazed with how quick the delivery was and the condition of the products. Hopefully will be getting some tea cups very soon!"

01.02.12 Tim"Brilliant! Packaging was excellent and the mugs arrived in perfect condition.Thank you for an excellent service."

01.02.12 Michelle"Thanks for all your help, excellent site! I will be back to buy more next payday!"

January 2012

01.02.12 Michelle"Thanks for all your help, excellent site! I will be back to buy more next payday!"

31.01.12 Sharon"Just a quick e-mail to thank you for your fast efficient service. The lovely little wash bag that I ordered from you late Saturday evening has just arrived. I look forward to shopping with you again soon."

30.01.12 Jenny"Great website and really easy to use! I'll be back for more!"

27.01.12 Vivien"Delighted with my order received today, great service as usual, many thanks."

26.01.12 Jill"Mug arrived today in perfect condition. Very impressed."

26.01.12 Eileen"Delivery of my mugs arrived very quickly and safely. Thank you."

23.01.12 Robin"After such a positive experience not only with customer service but I also loved the items I received and the delivery was very timely."

21.01.12 Marquita"I felt it is way overdo to sing your praises after the items I received this morning! Ordered just yesterday and delivered today at 10.30am - amazing! Congratulations also to the packing team as everything is always so well wrapped and protected."

19.01.12 Chris"Just to say many thanks for your excellent service."

17.01.12 Jackie"It's arrived already and I'm very pleased with the order and prompt service."

15.01.12 Mell"I just wanted to thank you for such a great service. As a new customer I was delighted with the speed and efficiency with which you despatched my item. Many thanks! I'll certainly shop with you again."

13.01.12 Peter"Parcel arrived intact on Friday morning, no problems at all. Thanks for a great service."

13.01.12 Carol"Thanks for the excellent service. Love the calendar and the speedy delivery!!"

13.01.12 Mary"Just to thank you very much for (a) the beautiful Golden Jubilee plate and mugs I ordered as gifts for my friends abroad; and (b) the excellent speed with which the parcel arrived by Royal Mail. I have already recommended your website!!"

12.01.12 Anja"Thank you for such a quick and friendly service. Order received and one happy daughter"

10.01.12 Angela"Just wanted to say thank you so much for sending my order so quickly (order placed at 3pm, arrived following day at 9am). Excellent service. Thanks again."

10.01.12 Jonathan"Can I just pass on a quick thank you for the astonishingly quick turn round of this order. Placed at 17:02 on 23rd December and delivered before breakfast the following morning on Xmas Eve...must have been sent by Santa-Post. Thank you very much!"

10.01.12 Patricia"I´ve recived the items and I´m very happy with them, great service as always!"

09.01.12 Mandy"I just wanted to thank you for dealing with my recent order in first-class fashion. Picked, packed and despatched within a day of ordering and delivered by Royal Mail the following morning. Very impressive indeed."

08.01.12 Erin"I very much appreciated the wonderful prices and service at"

04.01.12 Carol"I just wanted to say thank you very much for the excellent service and how quickly my order arrived. I would not hesitate to recommend you to family & friends. You have a very happy new customer."

04.01.12 Margaret"Hope you had a great Xmas and 2012 is a good one for you. Just to let you know my order arrived this morning - how quick was that?? Thanks so much for your speedy service it's much appreciated."

04.01.12 Catriona"Goods arrived safe ,sound and lovely"

04.01.12 Ann"Just to let you know I have received my goods today 4/1/12. Not bad for coming to the other side of the world! Your service is excellent, all the best for 2012."

03.01.12 LJ"Thanks for excellent service"

02.01.12 Harold"I received my order of 2 mugs this at 10:30 a.m. And wish to thank your company for the expedient delivery and manner in which you processed my order. It was perfectly wrapped and I am extremely pleased with your manner of doing business. A very satisfied customer"

December 2011

29.12.11 Sue"I am writing to thank you for the quick delivery of my item ordered Tuesday arrived first thing Thursday morning. The wine holder is wonderful and is a 50th Birthday present for a friend. Great service and would definitely recommend you to friends. Once again thank you."

29.12.11 Barbara"My goods arrived today in perfect order - I am extremely impressed with your excellent service. Thank you"

26.12.11 Martin"Just had to e-mail to say thank you for such a prompt service. I had received an order from you which unfortunately had an item that needed replacing. I phoned your customer service department who assured me that a replacement would be sent out. I didn't think for one minute it would arrive before Christmas as it was by then 22nd December. Much to my delight the item arrived the next day (23rd December) in time for my daughter's birthday on 24th (all items ordered were presents for her). I am very impressed with the promptness of your service and delightful customer service staff. It is very refreshing to find such helpful and friendly voices at the other end of the phone, well done!"

24.12.11 Chris"I just wanted to thank you for your fantastic delivery service - I was amazed to receive the goods this morning that I had only just ordered yesterday!! That is service! Thank you! And hope you all have a great Christmas and a great new year.!"

22.12.11 Jill"I am writing to let you know that all the items I ordered arrived and were perfect. The mug was a birthday present which is why I needed it before Christmas, and I cannot tell you how delighted my friend was when she opened it. I am very grateful for your helpfulness. Yours sincerely and wishing you a Happy Christmas!"

22.12.11 Maureen"What stunning service! I ordered this after 3pm yesterday and it arrived today at 10.45. Amazing, and all good quality, interesting presents. I am more or less housebound temporarily by a recent fall, and too dosed up with painkillers to notice Christmas on its way so you have completely saved me and the family from a miserable time thank you so much! You must be getting exhausted by now, and I hope your Christmas is suitably restful."

22.12.11 Lynn"Delighted with the service. Beautiful gifts, reasonable prices, quick delivery. Thank you very much!"

21.12.11 Tracey"Incredible service, highly recommended - will definitely use you again."

20.12.11 Dawn"I just wanted to say thanks very much for another great service. "

20.12.11 Kayla"Received all items this morning, very happy, great service thanks!"

18.12.11 Miller"Thank you for my order which arrived today - Sunday! And that is the week before Christmas too all received well packed - I'm impressed."

15.12.11 Nadine"Thanks for my order, it has arrived. The ribbons are lovely and i look forward to doing business with you again, have a happy Christmas. Kind regards"

15.12.11 Michelle"Hi, just wanted to thank you for the quick delivery in 3 days in time for my friend's birthday :). The door sign I ordered was made of hard plastic and not thin flimsy material as I imagined it to be. Overall very satisfied with my purchase! Will come here again for future gift needs :). I'd be very happy if the company could list their items in Amazon too, just an opinion. "

14.12.11 Dawn"Hi there. Just to say I am really pleased with the service from "Temptation Gifts" - excellent and thank you."

14.12.11 Michelle"I would just like to say thanks for your prompt service I ordered on Sunday and my goods arrived in perfect condition on Tuesday. Merry Christmas and thanks again will be using your services again."

14.12.11 Phil"Have a great Christmas. Every good wish to you and the Campus team for a splendid and successful 2012."

10.12.11 Helen"Just a quick note to say I am very happy with the service you provide. Easy to use checkout process and VERY prompt delivery. So many websites are unintuitive and difficult but yours was simple so I thought I would let you know. Great service and I'll recommend the website. "

08.12.11 Nicola"My order has arrived today before 10.30am, having only being ordered yesterday. Brilliant service, Many Thanks"

08.12.11 Kelly"My package arrived yesterday (hooray for International FedEx!) and the mugs were in perfect condition due to your excellent packing. My big brother is going to be thrilled."

07.12.11 Roger"Just a quick note to thank you very much for a superb service ; item ordered late Tues, and delivered Wed morning - excellent!"

07.12.11 Moira"Arrived today, beautiful products, thanks!"

07.12.11 Naomi"I received my replacement item today, in perfect condition, and I just wanted to thank you for your exceptional customer service. Your swift and helpful response has ensured both that I will use your website again, and that I will recommend it to others"

07.12.11 Samantha"Just wanted to say that i love all of your products on your website and I'll spread the word ;) I've been looking for various gifts by Edward Monkton, The Bright side, Waldo Pancake but haven't been able to find such a wide range of products until I saw your website! :) Very impressive! Wishing you all the very best for your fantastic business! Thanks!"

07.12.11 Peter"Just to say thanks for your excellent service, the package arrived yesterday. I have yet to open the package, but no nasty clanking noises suggest it's still intact! Thanks again"

03.12.11 Soly"I placed my first order just last weekend and I received them today. I was impressed about your prompt service and I must say everything that I purchased were all value for money and the items were also of excellent quality. Thank you for looking after your customers and now I am one of them. I also placed my second order today and I look forward receiving them soon."

03.12.11 Esme"I am delighted to confirm I have received the two replacement mugs and thank you for your excellent service. The mugs are delightful. I have recommended your website to a number of my friends and will be purchasing from you in the future. "

02.12.11 Joy"Order received this a.m. - beautifully packed - excellent service - Many thanks!"

02.12.11 Hilary"Very impressed with service. goods arrived this morning!"

01.12.11 Janice"My goods arrived today. What an efficient business you run. Many thanks"

01.12.11 Bryherjo"Pots arrived today & I am so pleased with them - what a fantastic and speedy service. Thank you very much & Merry Xmas. "

01.12.11 Belinda"Hi just like to say thank you for a very quick service, ordered yesterday afternoon and received this morning, will use you again thanks belinda."

01.12.11 Carole"Thank you - the best service of anyone I have dealt with of late."

01.12.11 Linda"Woop Woop! If only all online businesses were as efficient as you. Ordered yesterday - delivered first thing this morning. I shall definitely be shopping with you again."

01.12.11 Sue"The replacement pen and returns label arrived I the post today, I am so impressed! I really appreciate the effort you put in to make sure I received the correct pen. I am now going to spread the word about how professional you have been and would recommend anyone to shop with your company. Thank you once again Lisa, it is so unusual in this day and age to get such great service. You have made my day."

November 2011

30.11.11 Ronald"Superb service and delighted with all items. Very impressive. Many thanks."

30.11.11 Liz"My order arrived today. I just wanted to say what fantastic, speedy service and the gifts are high quality and great value for money. I only placed the order yesterday morning!"

30.11.11 Karen"Hi, thank you very much for your super-efficient service. I hope you get a restful Christmas when it gets here as I'm sure you're going to be rushed off your feet till then. Thanks once again"

30.11.11 Angela"Wow, an extremely quick delivery and really pleased with the gifts we ordered. You're now in my 'favourites' :0)"

29.11.11 Marje"Order received - beautifully packed. Second time I have used you so pleased with your goods and Service am recommending you like billy ho."

26.11.11 Nichola"Just a quick note to say thank you for your speedy response, im very pleased with the service!"

26.11.11 Helen"Both my orders have been delivered in advance of your delivery date - what a service. Thank you"

24.11.11 Jennifer"This is just to say how pleased we are with our super mugs delivered today. They were so well packed and a very speedy service. Thank you very much, we will certainly recommend you to our friends and family as being a very good firm to buy from."

24.11.11 Penelope"I only ordered my pot on Tuesday and it arrived today (Thursday), beautifully packed and promptly delivered. It is a Christmas Present for my mum she wants to break into her other one and wanted a replacement. Thanks - great service!!!!"

24.11.11 Donna"Thank you for your speedy reply and brilliant customer service. Very much appreciated. I look forward to receiving the replacement."

22.11.11 Chris"Visiting your Windsor shop last evening I was struck by the very friendly attitude the assistants had towards me. It's not often that you come across such cheerful and helpful people in shops nowadays. I'm not surprised that you were 'retailer of the year'! To your friendly staff I say 'All good wishes'."

19.11.11 Eileen"My order was delivered this morning - great service and the boxes are fantastic stocking fillers! "

19.11.11 Marian"Parcel received this am. Thank you for you excellent service. Thank you 'royal mail as well !!"

18.11.11 Caroline"Oh wow, they are fast!!!!! Thanks SO much!!! I'm very grateful. I have already earmarked your site as the only site i plan to purchase gifts from for the foreseeable future - it is amazing, what a phenomenal range of original gift ideas you have??!! Very impressed. Hope you offer 'frequent flyer miles' too.... ;). Order to follow, thanks again!!"

18.11.11 Gina"Thanks!!! Now that's what I call excellent customer service : ) I'm hoping to place another order again soon."

17.11.11 Clare"I just wanted to say thank you for the fantastic service that I have received on my first and not last order. I placed the order on Tuesday and it has revived today (Thursday). Also it was very well packaged so I think I am going to leave it in the box and let my 3 year old rummage through it to find the Gruffalo goodies I have ordered from you."

17.11.11 Margaret"I just wanted to send a quick message to thank you for your fabulous service! My items were delivered this morning, I wasn't expecting them for days yet. I am really pleased with them - thanks!"

15.11.11 Julie"Delighted to see the box with my order enclosed on my doorstep this morning! Thank you for such prompt service and delivery. I'm very pleased with all the things have purchased. Thank you again"

15.11.11 Michael"Diary arrived today congratulations on your first class service."

13.11.11 Rosemary"I just wanted to say a very big thank you to you and your team for the very quick turnaround of my order. I placed my order on Sunday 30th October and I was expecting them to be delivered mid to late week. Imagine my surprise though when my daughter rang on Tuesday 1st November to say thank you (the parcel having arrived that morning). She was thrilled to bits and said they were "absolutely perfect, a keepsake they would both treasure". I shall definitely be recommending your company to anyone looking for great gifts and a great service. Thank you all very much"

11.11.11 Dominique"Just a little note to let you know that my order has arrived safely and that I am very happy with my purchases."

11.11.11 Gillian"A note of thanks for such excellent service. My order placed yesterday afternoon arrived this morning by Royal Mail"

11.11.11 Lisa"Just to confirm I have received the email, and once again many thanks for such a high level of customer service - it really makes a difference."

10.11.11 Kim"I would just like to pass on my appreciation to you all for such a fantastic service. Great range of products and prices, uber-fast delivery of goods and the packaging is second to none - very thoughtfully done. Thank you very much. I certainly won't hesitate in recommending you to anyone in the future."

09.11.11 Marge"Order received Monday 7th, beautifully packed Many thanks for your great service "

09.11.11 Janet"Thank you so much for your prompt attention, my order was delivered Tuesday - just 48hrs after ordering (on a Sunday!) and that was the standard delivery! Well done and thank you again."

09.11.11 Vivien"I received my order so quickly I felt I had to thank you for the very good service, good communications and the gift are lovely ,all packed nicely so thanks again."

09.11.11 Valerie"Hello Just to say thank you my order arrived 1 day after despatch in good order and it is beautiful am probably going to order again within the next few day's excellent service will recommend your company to everyone I know!"

08.11.11 Amy"Can i just say that i have found your service excellent and i am really pleased with my product. Thank you for sending the product so quickly - i only ordered it around 12pm yesterday and received it at 14.30 today. I will certainly order from you again."

08.11.11 Edna"I am absolutely delighted with my recent purchases from your company. You clearly have a very special team and I am not at all surprised that you have won retailer of the year. I look forward to my next order and will certainly highly recommend your company to family and friends. Well done to the entire team"

05.11.11 Debra"Thank you so much have received parcel today, just what I wanted. Many thanks!"

03.11.11 Anabelle"Big thank you for delivering my order so quickly!! I ordered it in the evening and expected it a few days later as I only selected standard delivery but it arrived the very next day and in perfect condition! Very good service and lovely products!"

02.11.11 Pat"Thank you very much for your prompt response and for sending out a replacement poster. We appreciate your service and hope to be ordering some more items for the wedding very soon."

01.11.11 Ros"Just to say the order has arrived today and the mugs are perfect! Thanks very much indeed."

01.11.11 Peter"I must tell you what a great service you provide. I am so pleased with mugs I have purchased from you. The packing is fantastic, as is the speed of delivery. The range you stock amazing. One very satisfied customer."

October 2011

29.10.11 Maggie"Many thanks for the great quality & originality of your products. Can't wait to see the faces of the recipients when they open their gifts."

28.10.11 Rina"Hi! I'd just like to say thank you for the excellent service! You guys are so fast! And i just looove my Kimmidolls card holder and the make-up cases. They are pretty... =) I'll definitely buy again from u ^^"

28.10.11 Lesley"Parcel received in great time. Thank you very much, see you again soon."

26.10.11 Rachel"Oh thank you, that's wonderful, and yes, most of the order is for Christmas - we have a big family so I have to start early! First year I've found your website though - fantastic isn't it!"

25.10.11 Chris"Thank you so much for your invaluable help with my order this morning. I have always been thrilled with my purchases and your service is excellent. I look forward to delivery tomorrow"

24.10.11 Veronique"Thank you most kindly for your prompt action and response to my email. Again the service levels and customer service are excellent."

22.10.11 Rosemary"Many thanks, both packages arrived safely, and am delighted with everything :)"

21.10.11 Jan"Just a note to say a very big thank you for your prompt service. I ordered 4 Terramundi pots on Wednesday p.m. and they've arrived this morning about 11.20, all well packaged and they seem to be safe and sound. Thank you very much - fantastic service"

20.10.11 Kyung"Wow! You're really the best! I bought products from CampusGifts but was a little hesitant. You're a great seller and I'll use CampusGifts a lot in the future. I'm with faith and joy. Thank you very much for being so friendly and helpful! "

19.10.11 Patricia"I´ve recived the items and I´m very happy with them, thanks for a great work as always"

18.10.11 Kim"Wow, great service!"

18.10.11 Rita"I write to tell you how impressed I am with the service offered by Campus. Just a couple of hours ago I had a very excited telephone call from my daughter who had just received the mug and coaster which I had ordered from you. I had only placed my order 24 hours beforehand. The efficiency and promptness of the delivery is quite incredible. I hope to avail of your services again, and I will have no hesitation in recommending you highly to family and friends."

18.10.11 Cath"I have just received my latest order and you've done it again! Everything is so lovely that they will be hard to part with as Christmas presents! Thank you very much and I just wanted to let you know that I am delighted with everything."

15.10.11 Joyce"Order arrived this morning, delighted with everything and thank you for such speedy delivery. "

12.10.11 Natasha"Just wanted to say 'thanks' for my delivery which arrived safely at my work address today. Great service, good prices...will definitely be using you again! "

11.10.11 Katy"Thank you for excellent, professional customer service when I phoned to upgrade my delivery options on my order. (Forgot to specify next day delivery as my daughter was chattering to me whilst I was placing my order!)"

11.10.11 Peter"Order arrived safe & sound, very pleased with products & wonderful service provided by your Staff & Company & will being doing future business with you in the near future."

08.10.11 Alison"Just wanted to say thank you for your quality service and products, I'm so happy with everything I've had from you so far. I look forward to buying from you again (and again!)"

06.10.11 Miriam"This is great customer service and I will certainly shop with you again. You have great products and I look forward to reviewing the beautiful mugs again. Thanks."

06.10.11 Madeleine"Thank you very much for being able to resolve this so quickly. Your customer care service is excellent and I hope to receive the replacement in the next few days."

06.10.11 Elizabeth"A quick email to say that our four beautiful mugs have arrived safely and we are thrilled with our new mugs and with the excellent service we have received. It has been a joy to deal with the organisation. The service has been outstanding. We definitely will enjoy our new mugs. It is so nice to know that even though we live on the other side of the world that we can still buy such beautiful things from England and receive them so quickly."

05.10.11 Alison"Thank you for your swift reply, I have been most impressed, I have not had such good customer service in a very long time. I'm going to place another order to day for another box for a friend I have also passed your details to my work colleagues who are very interested in your web site."

04.10.11 Lindsey"Thank you so much for this resend of my order which has now arrived with my daughter. She is thrilled with her little mid-term present! Thanks again for your first class service!"

04.10.11 Julie"I love my gorgeous new teapots and mugs! Your service is great and I will no doubt revisit your website in the future."

September 2011

30.09.11 Ellie"I just wanted to say a big thank you for my latest delivery of cookware from your Kitchen Craft range. I've always been massively impressed: not only with the website, but the whole service I have received and the quality of the items. Everything has always arrived so quickly, and packed really well. The latest items I've bought will really help to spruce up my new cottage kitchen. I will be checking back to your websites regularly, especially since you've added lots more goodies to your shiny new page!!"

30.09.11 Elizabeth"Wow, terrific service. Last time was fast but this time was even faster! Totally satisfied and will definitely shop here again. Great stuff, keep it up!"

30.09.11 Paul"I am pleased to advise that my order arrived yesterday. Many thanks for keeping me advised of progress and for suggesting alternative designs. I am also relieved that the mug specified by my daughter has arrived in time for her birthday, especially as I already have an identical one and this will now mean she doesn't have to pinch mine whenever she wants a cup of coffee!"

29.09.11 Elizabeth"It was wonderful to wake up to your email this morning and find that our new mugs are on their way to us. We're very, very pleased to hear this news. Thank you for your excellent communications in keeping us informed every step of the way. We have appreciated this."

28.09.11 Kimberley"Hi, just to let you know that my mug came today so I'm very happy! Thank you for all your help and advice, it's much appreciated!"

27.09.11 Stacey"What fantastic service! Many thanks."

26.09.11 Andrea"I received my order yesterday and was amazed (and impressed!) at how quickly it arrived. My sincere thanks to you."

26.09.11 Britt"Received with gratitude on Saturday. Thank you for swift dispatch"

26.09.11 Erica"I just wanted to send thanks regarding my shipment. I ordered an item on the 16th and it arrived on my doorstep on the 21st, which was my 5 year anniversary. I knew I ordered it too late to arrive in time and was quoted at 1-2 weeks and since I'm on the west coast of the states I figured I'd be more near the two week mark. The shipment made my entire day and it's actually a story we are going to be able to tell our children one day. It was a very meaningful gift for my husband and the shipping time was truly miraculous!"

25.09.11 Lorna"Thank you so much for the speedy delivery of my recent order very impressed. Hopefully we'll use your company again. My item was lovely just as I expected! Thanks again!"

23.09.11 Tersia"I received my parcel just now. I am so excited, thank you very much for your amazing fast and efficient service Have a great day"

20.09.11 Debbie"Brilliant service as usual!!!"

17.09.11 Jenny"Thank you very much for dealing with this so promptly. I received the parcel yesterday which was extremely quick service. I look forward to placing more orders with you closer to Christmas time."

16.09.11 Alex"You made my sons birthday perfect, thank you for excellent speedy delivery of the smurfs party stuff, I would have no hesitation recommending you to all my friends."

13.09.11 Jane"Thank you so much for your cooperation and I shall certainly be recommending your company to friends in the future."

13.09.11 Ambrose"Dear Temptation Gifts, having been completely satisfied with the delivery of my order. I now eagerly await "The Smurfs" book "A Smurfin' big adventure to be back in stock, and hope I can order it soon. Many thanks for a first rate service."

13.09.11 Elizabeth"Delighted with my purchase. Fast delivery and so well packed. Very impressed will definitely use again. Thank you!"

13.09.11 Efi"Bought yesterday and (pleasantly surprised when) it arrived today. Thanks!!!!"

12.09.11 Jenny"Can I just say that I'm very impressed with your customer service. You've been most helpful and friendly to deal with. Thanks again for all your help."

09.09.11 Sue"Thanks a lot, you provide excellent customer service xxx"

09.09.11 Christine"Thank you so much for being so quick with this order. I could not believe it when my order arrived today. It was so well packed as well. Thank you."

09.09.11 Marie"I just want to say that I am delighted with my order. I found your site by searching on Google for Smurf birthday cards and was delighted with all the bargains I got. I will definitely be recommending your company as the order was proficient, speedy delivery from the friendliest courier who phoned to confirm time of delivery etc to the excellent packaging of great items. I am chuffed to bits. "

07.09.11 David"Superb service . Many thanks!"

07.09.11 Kelly"Thank you very much. I will definitely buy from temptation gifts again. Very impressed with the customer service! "

05.09.11 Rachel"Thank you for your quick response. The level of service I have received from the company now and in the past has always impressed and with the range of products available leads me happily back to temptationgifts time and again."

01.09.11 Christine"Have just used your line service to purchase some Smurfs. Just arrived early, packed well and exactly as described. Thanks i will certainly use your firm again."

August 2011

31.08.11 Sandra"Just to say my order arrived safely today. I am delighted with it and very pleased the fast service. I will definitely use your lovely site again. No doubt will be ordering more Smurfs!!! There is also lots of great gift ideas."

31.08.11 David"Many thanks. The Mug arrived and passed the hot water test. Your service is excellent and you are on our list for sites we like."

31.08.11 Janet"Just wanted to let you know that my mug arrived safe and sound this morning. Thank you very much for your very swift service."

30.08.11 Sue"I have received the other items and am very pleased, I will certainly be using your website in future and be recommending it to my friends and family."

24.08.11 Susanne"Thank you, package arrived and cups are beautiful"

22.08.11 Deborah"Just to inform you that I have received the second parcel and wanted to say that it has been a pleasure! Well packed, wrapped and promptly sent! I will definitely be shopping again :) Thank you. Cheers!"

19.08.11 Trish"Thanks a million for all your help, much appreciated. Fantastic Service"

19.08.11 Claire"I just wanted to say thank you for the excellent service received. Lovely products, super prices and my order was received the next day. Will definitely be recommending you to friends and family. Many Thanks"

19.08.11 Margaret"Thank you for my order. I am delighted and amazed with the service. I ordered on Tuesday and received it today (Thursday) Superb service and superb product. I have already placed another order. Many thanks."

18.08.11 Ciara"Great sale guys! :)"

17.08.11 Sandy"What a brilliant tremendous service, I received my order this morning.Thank you."

16.08.11 Katrina"Thank you for dispatching my order so quickly, it arrived this afternoon. All items arrived safely and all in one piece."

15.08.11 Liz"Thank you. My order I arrived today. I am extremely pleased with the quality of products and standard of service you provide"

11.08.11 Rachel"Many thanks for your quick response will place another order very soon! Thank you for your great customer service too."

11.08.11 Robert"I just want to take a moment to say a big thank you. I have ordered items from overseas before but never have I received such wonderful and fast service. I was shocked to see the mail man at my door today!! I look forward to more transactions in the future! Thank you"

10.08.11 Jo"Just received Terramundi pots in time for my Dad's birthday tomorrow! The other one is going away for my brother-in-law's birthday next month! Thank you so much for your help on the phone last Friday afternoon. I am very grateful and would not hesitate to recommend your website."

08.08.11 Linda"Just to say how pleased i am with your goods and service. This is the third time i have ordered from you and once again delivery was fast and the items lovely. Thank you!"

08.08.11 Priscilla"Thank you for the great service, the items all are great! Have a great weekend and I'm glad to have found your website."

06.08.11 Johana"I would like to really thank you all! I just received the mug today, two days before my mums' birthday, the timing is just perfect, shipping fast (I live in France, South France what's more and post office is really slow here), the gift wrapped perfectly and prices very affordable. Usually, online shops are not so "efficient" (I hope it's the right word)!! I will shop again online! Thank you very much!!! A+++++ website!! "

06.08.11 Lesley"Thank you for first class service my pot arrived this morning. Many thanks!"

03.08.11 Hannah"Thank you very much - I can't wait to get all the goodies tomorrow, great website."

01.08.11 Cheryl"I would like to thank you for the great service I received from your company. Not only are your products a lot cheaper than they are on the high street but I was amazed at how quickly they were dispatched - the day after I placed the order. And even though the email warned me that it may be 10 days before my order arrived it was actually a mere 3 days and everything was in perfect condition. I cannot find one fault with the service I received and I will definitely be using this website again in the future! Thank you again"

July 2011

28.07.11 Jillian"Thank you very much. You customer service has been excellent. I will definitely use website again and would recommend to others

27.07.11 Tracy"I can't believe how cool the site is, I will return!"

25.07.11 Jayne"The gift I ordered arrived in perfect condition, I was overwhelmed with it. I won't hesitate to use this site again and will be recommending it to all my family and friends. Thanks again, one happy customer!"

25.07.11 CJ Cady"Thank you for very efficiently processing my order and the very rapid shipping. I received my four mugs promptly despite requesting an international order. This was a gift for my wife to replace a cherished but broken mug with 4 new mugs. I was greatly impressed with the outstanding selection of mugs and the ease of placing an order."

20.07.11 Sue"I received the mug I ordered this morning and I am very pleased with the mug and your service .Thank you very much!"

19.07.11 Susie"My repaired necklace just arrived today and I'm delighted with it! I just wanted to say how much I appreciate all your help, professionalism and efficiency, it really is much appreciated."

18.07.11 Claire"Great service, I will use again and tell all my friends."

18.07.11 Tracey"Just received my beautiful mug in one piece and wanted to express my sincere gratitude for your excellent customer service, so THANKS."

13.07.11 Nicky"Thank you for looking at your stock for me. I really appreciate this excellent level of service - think its one of the best and most speediest I've had in a long time. I will definately be recommending your company to my friends and family!"

12.07.11 J.Colclough"Hello, I just wanted to say thank you for the prompt service you give. I received my mug today. I am really impressed with the service, thanks again, yours, J.Colclough"

12.07.11 Helen"I cannot believe how FAST my order got here from you. I am very impressed and I have told all my friends and family what a great service you supply, not to mention how beautiful the mugs are. My sister and I will be ordering some christmas mugs, so until then, keep up the great work and I'll see you again in October/November. Kind Regards"

12.07.11 Vanessa"I just receive my order this morning. Thank you for all."

12.07.11 Nicola"Thank you so much for such a speedy delivery! I received my goods today - I was very impressed by your website, and will definately be shopping with you again! I finally found some presents for a friend I've looked high and low for!"

12.07.11 Carol"My friend goes on wedding leave tomorrow and the present is a pre-wedding gift. I will of course use you again, partly because I have always found your service good and partly because of how you are handling this matter."

11.07.11 James"Hi, I just wanted to say thank you. Very prompt dispatch, very well packed and exactly as described. Will definitely be using you again!"

11.07.11 Nancy"Thank you so much, I am excited about getting the wonderful mugs"

05.07.11 Ann"I have suddenly just been moved to contact you about a collection of your mugs I have had for years and years. As I took them out of the dish washer a few moments ago for the millionth time I was suddenly struck by how perfect they still are. No scratches, no fading, no chips, and perfectly bright on the inside. I am very impressed by the quality and want to tell you so. A great product. Best wishes and long may you continue"

04.07.11 Tracey"Thanks, earrings have arrived, they are fab."

01.07.11 Kathryn"The mugs have arrived safely, and we are very pleased with them. Thank you very much."

June 2011

30.06.11 Sharon" I ordered some kitchenware a couple of days ago. I was a little worried they would not arrive in good condition...arrived today, which was very quick, and were packed so well that they were in perfect condition. Thank you for an excellent service."

23.06.11 Janet"Just to say thank you for the very quick response to my telephone call with regard to the mug… The replacement has arrived safe and sound today"

23.06.11 Derek"Good morning! It is indeed a good morning here, sun shining & post has just delivered the Zodiac Aries mug for our youngest granddaughter. Parcel brilliantly packed and mug in perfect condition, thanks for the excellent service, including advice of dispatch e-mail"

22.06.11 Stephen"Speedy service and very well packed. Exactly what I needed. Thank you"

17.06.11 Louise"I just wanted a say a big thank you, for such a prompt delivery. I placed my order on Friday afternoon and it was delivered on the Saturday morning!! I wasn't expecting it until at least Wednesday or Thursday so thank you. I am delighted with my order"

17.06.11 Joni"Great service and you are highly recommended from me. I look forward to shopping with you again"

19.06.11 Genevieve"I have this morning received my order. I am writing to say how impressed I am with the service I have received from you. I was very pleased with the information you issued about order despatch and expected delivery etc., more so extremely impressed with the fast delivery, I couldn't believe an order could arrive so quickly. Thank you to you and your team. I will certainly keep you in my 'favourites' for future use."

18.06.11 Kelly"Just wanted to say thank you for your quick reply to my email & the speedy delivery of the missing ribbon, it has just arrived. I love shopping with you and your customer service is wonderful."

17.06.11 Janet"Just to let you know my order has arrived safe and sound. My thanks to all involved in processing my order for the fast and efficient service. Just to let you know my order has arrived safe and sound. My thanks to all involved in processing my order for the fast and efficient service."

17.06.11 Eileen"Just wanted to say how impressed I have been with the service. Goods ordered 13th, goods delivered 15th.Good service, has, on the whole, become a thing of the past, but you have just rekindled my faith in the art of caring for the customer. A massive thank you!"

16.06.11 Tracey"Thank you very much for my order which arrived today. We are delighted with the product and service!"

15.06.11 Grace"Just wanted to say a massive thank you for the bag I recently purchased. The delivery was so prompt and the product itself is beautiful - couldn't have asked for anything more! The disaster designs products are all so expensive and I was so happy when I found the bag I loved at a reasonable price. I'm going to Australia next week and there's no doubt it's coming with me!"

13.06.11 Sandra"Hello, Just to say that I have received my order and was amazed at the service of your company. Delighted with the gift and couldn't believe the speed of the delivery. Thank you very much."

10.06.11 Tracey"Thank you so very much and I would just like to say what super customer service and helpfulness."

09.06.11 Lindsey"Once again, THANK YOU for your prompt service. My dad's present arrived today and he was thrilled to bits with it. It is a great comfort to know that even although I am living out of the UK, I can rely on your excellent service."

06.06.11 C.Waring"Thank you very much for your fabulous customer service. It is very much appreciated and my gifts arrived first thing this morning. Once again, thank you."

May 2011

31/05/11 Peter" Thank you for your email, your solution to the problem of the broken mug is very fair & I will re-order it shortly with other mugs, it is a pleasure doing business with you & your company."

30/05/11 Simon" I am just writing to say how very impressed I was with your customer service and returns process. It is so nice these days to feel like the customer is important. I bought a bag for my wife's birthday and when we opened it in the morning the zip was broken - obviously we were disappointed as there is nothing like being able to show off your gifts on your birthday. I was expecting to have to send the item back and wait a week or so for a new bag to be dispatched but to my delight you dispatched a new bag the same day that I called (and it arrived the next day) and then you went beyond my expectations by including a free returns label for the damaged bag. I don't usually write comments for sites but on this occasion we were so very impressed by the fantastic customer focused approach that I just had to let you know that you turned what could have been a bit of a disappointing birthday into a surprisingly delightful one."

20/05/11 Christine"Just wanted to say a big thank you; my order has already arrived in record speed and perfectly packaged too. I'll remember your site next time I need to buy some gifts, and with service like yours, it'll be my pleasure to recommend you too!"

19/05/11 Cliff"The package arrived through our postbox before nine this morning which is amazing since we only ordered online yesterday morning!"

19/05/11 L.Parker-Jones"Thank you very much for your e-mail. It makes a refreshing change to receive a reply that is both polite and helpful. I will be very happy to send the damaged item back with the order number as requested."

18/05/11 Agnieszka"Many thanks for having taken care of my order. I received it last week as expected. It was just in time and thanks to you I could give the mugs to my colleagues. It was great and they really appreciated a lot!"

14/05/11 Tracey" I have received my order. Thank you. I'd also just like to say that I am very pleased with your service, very prompt. Added to that, the gifts contained in the delivery box were wrapped carefully in tissue paper. That really does give it the personal touch and it is very much appreciated."

13/05/11 Charlotte"Hi to the lady ( sorry I can't remember your name) who sorted out my missing Steiff bears. I received the replacement ones yesterday. I really do appreciate you doing this as I was so excited to find the perfect present for my little flower girls for my forthcoming wedding and then unreasonably distraught that they went missing. I will return them back to you should they turn up in the future."

12/05/11 Ann"Fabulous Service, thank you all so much."

12/05/11 David"In light of your positive response, I will certainly use and recommend your company again."

7/05/11 Penelope"...I would like to express my thanks and gratitude for your amazingly prompt response (next day). You deserve your great reputation, and I shall certainly be using you again."

07/05/11 Barbara"I received my order, it's stunning!"

06/05/11 Mary"Thank you for the speedy delivery of my beautiful necklace!"

06/05/11 Teresa"I would like to thank you for your quick service and the beautiful bag, just as you described"

April 2011

29/04/11 Kathryn"I placed this order online two days ago, and received it today. Everything is intact and just as described, having travelled over 4000 miles in less than 48 hours. What fantastic service! Thank you very much."

28/04/11 Antonetta"Thank you so much for your quick response. We love our mugs and will definitely recommend your service to others. I will certainly be back on your website in the future. Thanks again for your fantastic service."

28/04/11 Helli"I ordered the "Edward Monkton Zen Dog Mug" on the evening of the Tuesday 27th April and have received it this afternoon within less than 2 days! I bought it as a present for my mum who's birthday is on this Bank Holiday Monday and was so relieved it came before tomorrow (another bank holiday) The product came very quickly in perfect condition and packaged excellently!"

19/04/11 Nadia"I write you from Basque Country (North Spain). I have now placed 2 orders with you and I couldn't be more happy with the service, the orders arrived very quickly, the first one in 2 days (I ordered Monday afternoon, and the box arrived Friday Morning) and the last one in 4 days (I ordered on Thursday night and the box arrived Wednesday Morning), and the packaging was excellent everything arrived in perfect condition. Thank You so Much! / ¡Muchas Gracias!"

17/04/11 Joy"Thank you for your excellent service. My goods arrived yesterday, exactly as ordered and I am thrilled with the jewellery set which is a perfect match for the outfit I am wearing to my son's wedding in 2 weeks. I couldn't believe how quickly it got here. You certainly deserve your reputation as Online Gift Retailer of the Year - I would be happy for you to add my comments to any customer reviews and I would certainly recommend you to my friends."

17/04/11 Rika"I had a complicated order, but you did VERY WELL! Mission succeeded! I have the right mugs (!) in house for a week already, so comfortably in time for my first session on Tuesday the 26th of April. I'm very glad that it worked out so well, thank you for you service! If ever I need something else I know where to find you! :) Have a nice Easter Holiday!"

13/04/11 Sara"Many thanks for your excellent efficent service - the mugs arrived today. Will certainly use your company again!"

13/04/11 Rachel"I just wanted to say thank you ever so much for your prompt response to my emails and all your help. The parcel has arrive today!"

12/04/11 Tracey"I ordered this particular card for someone and took a chance that I would get it in time. Its been delivered to me today in time for me to pass on tomorrow. What a fabulous service."

10/04/11 Susan"Hi there - after my telephone call on Friday to place an urgent order - I felt I just had to let you know the parcel arrived on Saturday morning - couldn't believe it! Your service is second to none and I really appreciate your efforts. I will definitely be back when I need more gifts."


07/04/11 Michaela"Just to say thank you for the excellent service. I only ordered it yesterday afternoon and asked if there was any way it could be delivered am the next day. I arrived at work this morning and there it was. Fantastic! I haven't had a chance to view the bag properly yet but so far it looks lovely. Thank you again to all involved and will definitely be ordering from you in the future."

07/04/11 Jessie"My order arrived today and I want to thank you for such an efficient service!"

07/04/11 Jean Claude"Merci! I love your Memory Books - really great presents!"

05/04/11 Sophy"Thank you for such a prompt delivery! It was very much appreciated. Your website remains my favourite gift shopping website! Thank you for adding The Bright Side items to the website too!"

01/04/11 Eileen"Just received my order, thank you very much for a speedy delivery and perfectly packed. Well done to you and your team. Got it delivered to my work and all my colleagues loved the tins and cards!"

March 2011

02/03/11 Carolyn"I received both mugs this morning, in perfect order. The packaging is second to none. We're delighted. Many, many thanks. Your service is absolutely superb, and I look forward to doing further business with you."

08/03/11 Amy"I received my items and I have to say a huge thank you! They are great and I'm definitely ordering the little cupcake box for myself now!"

08/03/11 Joyce"Purse arrived this morning, I'm absolutely delighted with it and the delivery time was terrific."

09/03/11 Angela"Just to say that the second half of my order arrived today. Thank you, and once again they are lovely. Every time I wear my earrings etc, they are much admired. Your customer service etc is excellent and I want to say how much I appreciate this. I wish all shops/stores were the same. Looking forward to ordering more lovely jewellery."

11/03/11 Robyn"I have just received my parcel from you and thought I would drop you a line to say thank you for a very professional and efficient service. The items are exactly as they appear on your website and beautifully packed, I am really pleased. I am putting together a little parcel of things for my boyfriend who is going to be on the road for the next 66 days with his team who are undertaking an ultra marathon challenge, so I thought a little box of goodies will cheer him up if he gets homesick. Your bits and bobs really fit the bill!"

12/03/11 Lesley"I have now placed 2 orders with you and I must tell you that you are the kind of company that I wish was the norm. Fantastic, no hassle ordering. The order comes very quickly and it's packed with care. THANK YOU for being my favourite company to deal with this year. - You may use any of this in your advertising - I'm VERY happy to recommend you."

16/03/11 Pam"Just to let you know my order was delivered yesterday. Thanks very much for your efficient service, I will certainly recommend you and will use you again!"

18/03/11 Lucy"Over the past few months I have placed several orders with you and feel the need to tell you how impressed I have been with the service I have received. The regular communication updates on the status of my order followed by the super fast delivery - even when selecting standard delivery I have received my orders next day! Then when you think it doesn't get much better - the icing on the cake of a 5% loyalty code to use against a future order! In today's current financial climate this really is great! I will continue to use Temptation Gifts for all of my Birthday gifts needs and continue to recommend you to my friends and family."

19/03/11 Paul"Thanks for your wonderful service; Ordered 3 Mugs Friday morning, Postman delivered them at 09.05 Saturday. Brilliant!"

20/03/11 Julie"Just a quick note to say thank you very much for the speedy service and for dealing so promptly with the refund for me - very much appreciated. A great service and I look forward to buying more goods from you in the future - love the range!"

21/03/11 Lindsey"Thank you SO much!! Your service is excellent. I really appreciate the fact that I know the company actually know and care about their customers."

25/03/11 Linda"My order has arrived - thank you! And the packaging was superb, so everything arrived in pristine condition!"

25/03/11 Jennifer"I would just like to thank you for my order; it's perfect. Thank you for the speedy service."

25/03/11 Theresa"What a great service. Ordered on Wednesday, received on Thursday."

31/03/11 Lauren"Thank you very much; I received my parcel today, very impressed with the wrapping and the beautiful gifts. I am sure my Mum will love them!"

February 2011

13/02/11 Lindsey"I feel compelled to write to you to thank you so much for your first class service and high quality merchandise. I ordered my mugs only last week and they were here, in Italy by the weekend. The packaging was excellent and the mugs arrived in perfect condition. I am absolutely delighted with my first purchase and consequently have given you "a great big shout out" on my facebook page too! I will certainly be ordering from you again and am already advising friends and family to use your website too."

24/02/11 Carol"Just writing to you to say a big thank you for your exceptional service! I ordered two Terramundi pots on Tuesday evening and they arrived Thursday, brilliant, they are both delightful; they came very well packaged and arrived safely. I wouldn't hesitate to recommend you to anyone that asks as I'm sure you give this brilliant service to everyone. Well done to you all and its service like this that should make you stand out above the rest."

25/02/11 Isobel"The mug arrived today and I am delighted with your customer service and speedy delivery. When the email you sent went to my "spam" folder in error, I had a polite 'phone call from your team, suggesting I look there. I would recommend your company to my friends. Brilliant service!"

25/02/10 Sandra"Thank you, this is a beautiful example of good customer service, and this makes me really pleased, as I enjoyed these mugs greatly, finding that it is a great pleasure to use them. You can be sure that you found in me, a happy and regular customer from now forward, as I found your service excellent."

January 2011

07/01/11 Lesley"I just wanted to congratulate you on your brilliant service, especially over the Christmas period. When other online retailers were making excuses you never failed. All my Christmas presents arrived on time, beautifully and carefully packaged. Thank you so much for your excellent service, I will use your shop again and again."

08/01/11 Suzy"I just wanted to say thank you so much for such great customer service and excellent gifts. My order was processed, packed and delivered speedily and I am delighted with the contents. Many thanks."

12/01/11 Ann"Thank you for my order which I received today it was perfect and delivery was great!"

25/01/11 Sandra"Thank you, this is a beautiful example of good customer service, and this makes me really pleased, as I enjoyed these mugs greatly, finding that it is a great pleasure to use them. You can be sure that you found in me, a happy and regular customer from now forward, as I found your service excellent."

25/01/11 Marga"I've just received your package in perfect conditions! Thank you very much, I was lucky finding you!"

26/01/11 Lisa"Thank you for your prompt reply- What an excellent standard of service your company has!"

27/01/11 Tej"I received my parcel this morning, very quick delivery... and I am chuffed to bits! It was picked and packed by RG and they have done a wonderful job. Very pleased and will definitely be using this site again."

27/01/11 Rachel"I wanted to say thank you for providing an excellent service, my order arrived promptly, was well packaged and I was very happy with the goods. I hope to shop with you again."

27/01/11 Judy"I would like to thank you for the prompt delivery of the order, including the missing item, which was received less than 24 hours after notification. This is my second order from your website and I can honestly say it has been a pleasure both times!"

December 2010

03/12/10 Arshad"Just a quick note to say how impressed I am with the service I have received from your company, I ordered online at 4:30pm yesterday and my parcel arrived at 10:15am today, many many thanks for your prompt service, I will use you again and recommend you to my friends"

07/12/10 Heather"Sincere thanks for your speedy reply to my email and for sorting out the problem I had paying for my order yesterday. What brilliant service! Cheers!"

08/12/10 James"I just want to congratulate you on such a fantastic service! I ordered items on the Tuesday and received them Wednesday, probably the quickest dispatch/delivery I’ve ever come across – and very professional in such a busy period! The items were high quality and excellently packaged, and I will definitely be using your website again.(P.S. I don’t usually bother with testimonials but I was genuinely impressed!)"

10/12/10 Hugh"Order received this morning! Brilliant service - many thanks!"

14/12/10 Lorna"I have just received my order, beautifully packaged. You left a message on my phone explaining that the calendar I wanted was out of stock, the desk calendar sent as a substitute is lovely. I am amazed by your range of gifts, and astounded by your excellent service. I'm placing another order today and have already recommended you to all my friends and family. Keep up the good work and thankyou to everyone who dealt with my order."

14/12/10 Barbara"The gift I ordered arrived today. What a fantastic service. Thank you so much!"

15/12/10 Dianna"Thank you very much for your very quick and efficient dispatch of my beautifully packed mugs to this address. They are just what I want, and I am sure my son willl be delighted when he receives them at Christmas. The catalogue is very welcome, a feast of goodies!"

15/12/10 Julie"Just a quick note to thank you for your excellent service. The gifts were wonderful and the delivery very prompt. I won't hesitate to use you again and recommend you to friends."

18/12/10 Alison"I would just like to say thank you for your assistance in sorting out my order. All items have been safely delivered and in time to save my bacon. That's what I call good customer service. Hope you all have a good Christmas and thanks again."

21/12/10 Heather"Thankyou for sending my purchase before christmas! I am delighted. It's such a lovely teapot. Merry Christmas"

22/12/10 Gill"Thank you so much for your wonderful service. The mugs we ordered arrived less than 24 hours after we ordered them despite the snow. Happy Christmas"

29/12/10 Nicola"I have placed several orders with you over the last couple of years and have always been impressed by the delivery time and quality packing (and lovely items). I just wanted to drop you a line to say how pleased I was with my December order which, despite the weather and huge Royal Mail backlog, arrived to me in really good time and was presented beautifully (as ever). I placed several other gift orders with other companies online during December and none of these came close to the standard which you have set (and continue to exceed) with your excellent service. In fact I had to cancel several of these orders as they were not going to arrive in time for Christmas (which caused a lot of inconvenience) due to slow processing by the companies. Your hard work in rapidly selecting, wrapping and dispatching these items is much appreciated and really does make all the difference to the customer. I will continue to order from you and recommend you to my friends and family. Thank you for such a super service and such a unique selection of gifts."

30/12/10 Judy"Just to let you know that my order arrived today-excellent service, as ever!"

November 2010

02/11/10 Michelle"I received my order today. Very happy with the items. They are so cute. I will place another order soon."

03/11/10 Angela"It is with great delight that I can report that my complete order arrived at 08.00 am yesterday morning! Which co-incidentally was the way the original teapot arrived and at same time, with parcel post man. Thank you so much for all your help, this time I'll try to order all the same size things, so that they can all go in one box... Time to go shopping again.... Thanks for all your support and help."

06/11/10 Carly"Received today, excellent service and product...many thanks!"

07/11/10 Kay"Just to let you know that everything has arrived safely - so impressed with the service - thank you so much!"

08/11/10 Charlie"May I just say what a fantastic website, followed with fantastic service, I dont get to say that too often nowadays! "

09/11/10 Andrew"Many thanks for this excellent service it is service like this which will mean that I will buy from you again."

09/11/10 Patricia"I´ve recived the items today, they´re wonderful, thanks for a great service as always."

11/11/10 Rachel"Your customer service has been fantastic! I will definitely use the site again."

12/11/10 Andrew"I have received my order today. Best packing, quality and price. I love this store."

12/11/10 Jan"Today I received the last parcel of this order. Just wanted to let you know that you guys did a great job packing the mugs. The parcels were all pretty badly beaten, howver, the mugs were so well wrapped/packed that nothing happened to them! Great job!"

16/11/10 Tracy"Received today - unbelievable service."

18/11/10 Karen"Thank you I have collected the ites and am impressed with your service, I will definitely use your sie again!"

19/11/10 Lois"Thank you for my order which arrived today. I just wanted to say how well it was packed. I loved all the wrapping that could have only been done by hand, it was like opening presents for myself even though they were for others!"

20/11/10 Lorraine"I made an order on Thursday morning and it arrived on the Friday morning. Excellent service, keep it up. Will definitely be using your site again."

20/11/10 Sally"I recieved my order today and may I just take this opportunity to say what amazing service you give. The care you take and the swiftness of delivery is second to none, so many thanks."

21/11/10 Keira"Just wanted to say thanks for the quick delivery. I placed my order on Friday afternoon and my gifts arrived on Saturday morning - excellent service."

28/11/10 Tiffany"Thank you sooo much for the supply of a replacement mug, I am truly appreciative and will be using your website more for future purchases."

29/11/10 Diane"Thankyou for your prompt reply and excellent service. I am also about to order more mugs -as a collector and giver of good quality mugs, I love Dunoon and very rarely find these in shops in Australia - the range at least. So thankyou for the service."

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