| About Us Campus Gifts was created in the summer of 2004 and first went live on 23rd September. It was developed by Joel Adams who was at the time a full time 2nd year History and Politics student at the Univeristy of Warwick. When he first went to Warwick in October 2003 Joel quickly discovered that for students living on campus, buying gifts for family and friends was not very easy. The choice on campus was very limited, and travelling into town was not always convenient. Like most students, he spent a lot of time on the web, but found it difficult to find unusual gifts there, with very few sites devoted to young fun ideas. Joel’s parents, Mike and Sheena, have run their own gift business (Temptation Gifts Ltd.) for many years, with a number of stores and a website. So having been brought up in this environment, Joel approached his parents and put forward a proposal to build a new website, for students. Thinking about the kind of site he and his friends would enjoy using, he worked over the summer of 2004, designing the style and content of the site himself. Tapping into his parents’ contacts and expertise, he gradually sourced the kind of gifts which he felt would appeal to a student market, and things began to take shape. Thirteen weeks after starting work, the site went live just before the start of Autumn Term 2004, with approaching 1000 products. Since then the site has expanded rapidly, and is now one of the most successful sites of its kind on the web, with constantly updated products, and great value special offers for students and young people in general. Philosophy A quick word from designer and marketing manager, Joel Adams. What I hope I’ve done with Campus Gifts is create a site which will be of real benefit to students, as well as being enjoyable to browse. And it can definately save you a few quid! It’s no secret that students don’t have a lot of ready cash, so we’ve made the prices on the site as low as possible. After all, what matters is that you buy the right gift, not the most expensive gift. It’s also important to be able to trust the people you’re dealing with. I want everyone who shops at Campus Gifts to feel confident that if they have a problem with what they have bought, we will do everything we can to solve that problem. (See our Guarantee and Returns Policy). A good business should always try to work in partnership with its customers, and that’s the philosophy behind Campus Gifts. The site is continuously evolving, and we are always happy to get ideas and comments from our customers on ways we can improve, or products you would like us to add to the site. I hope you like the site. And, if you do, tell your friends! We can’t afford a national advertising campaign, but the student ‘grapevine’ will work just as well! Anyway, thanks for visiting Campus Gifts. Joel Adams www.CampusGifts.co.uk is wholly owned by Temptation (Gifts) Ltd, Registered Office, 6, Sycamore Road, Amersham Bucks HP6 5DR. The company registration number is 2294820 and the company is registered in England. |
| Making A Purchase Your Shopping Basket Adding an item: When you have decided to buy one of our products, click the "Buy" button next to the product. This item will then automatically be included in your basket. Once you have placed an item in your basket, you will be taken there to see and then taken straight back to the page you were on, to shop for more. Deleting an item: If you place an item into your basket which you later decide you no longer wish to buy, it is easy to remove it. Changing a quantity: Write the number of items you require in the box in the “quantity” column as you make your purchase. This figure which will be set at a default of 1. If you choose to change that quantity you can do so in the Cart page- then press 'Update' Adding Giftwrap: If you are sending a present to a friend (see below) you might want to have it professionally wrapped. To do so check the box in the “Giftwrap” column next to any items you want this to apply to. The gift(s) will be beautifully gift wrapped and ribboned for a charge of £2.50 per gift. At The Checkout When you have finished browsing and are ready to purchase your goods return to your shopping basket and go to the checkout by selecting the "checkout" button. At the checkout you need to enter your name, e-mail address, home address and telephone number. This information is required so that we are able to send you a copy of the despatch note or contact you if there are any problems with your order. You also need to enter your credit or debit card details, including name, card number & expiry date. For this you will be redirected to secure pages provided by the UK's leading Payment Service Provider, PROTX. For information on credit/debit card security at www.CampusGifts.co.uk, see our Security page. We accept Visa, Visa Delta, Visa Electron, Mastercard, & Solo. All prices on the site are displayed in British Pounds Sterling. You cannot change your order details at the checkout. If on reaching this page you realise you’d like to make an alteration, return to the Cart page before proceeding with payment. Sending A Gift To a Friend An important part of the theory behind Campus Gifts, is the understanding that when you’re at Uni it is often difficult to visit your friends as often as you’d like. So we have included with our site the chance for you to purchase a gift for someone and have it sent direct to their door. To use this service, shop in the same way as normal and go to the checkout. At the check out complete the form with your name address etc., and then ALSO fill in the separate delivery address to which you want your goods sent. Placing Your Order Once you have submitted the order, a page will appear which confirms your order details, personal details and the amount which will be debited from your credit card. Having received a valid order, www.CampusGifts.co.uk, through its parent company Temptation Gifts Ltd., will then despatch your goods- please see the section on Delivery Schedule |
| Shipping And HandlingDelivery, Postage & Packing Unlike many companies on the web, it is NOT our intention to make a profit on postage and packing. In fact, we just ask you to make a small contribution to the actual cost of postage and packing- we bear most of the costs ourselves. We want to make sure that your goods get to you quickly and safely, but as cheaply as possible. Delivery Times Campus Gifts will guarantee to process and despatch your order within 1 day of receiving it (for orders received Saturday, please allow 2 days). We will then use the Royal Mail postal service to despatch our goods. You can therefore expect to receive your gifts 2 - 5 working days after placing your order. UK Delivery Charges Order Value Delivery Charge Up to £10 £2.99 £10.01 to £25 £4.50 £25.01 to £50 £6.99 £50.01 to £75 £7.99 Upto £250 £8.99 EU Delivery Charges Order Value Delivery Charge Up to £10 £4.99 £10.01 to £25 £6.99 £25.01 to £50 £8.99 £50.01 to £75 £11.99 Upto £250 £16.99 ROW Delivery Charges !!<</b>>! Order Value Delivery Charge Up to £10 £6.99 £10.01 to £25 £8.99 £25.01 to £50 £17.50 £50.01 to £75 £35.00 Over £75 £45.00 In the case of very heavy orders, (particularly for overseas destination) it may occasionally be necessary to impose a postage surcharge. In this eventuality we will contact you before despatching the goods. |
| Delivery Schedule Having received a valid order Campus Gifts will despatch your order from our warehouse within 24 hours during the working week, using the Royal Mail service. Any orders received over the weekend (after midday on Friday) will be despatched on Monday morning. If for any reason there is a problem or delay with your order we will contact you via e-mail or telephone. |
| Back Orders If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices include VAT at 17.5%. |
| Credit Card Security Credit Card Security Information When shopping at CampusGifts.co.uk you can rest assured that all your credit or debit card details are safe, because the shopping area of our site is secured by market-leaders PROTX. They use SSL technology, (which is an industry-standard Secure Sockets Layer). This technology encrypts confidential information like your name, address, and your card details. Therefore any information that you enter on our website is secure, and even in the very unlikely event of the information being intercepted by someone else, it could not be accessed. |
| Guarantee (This does not affect your statutory rights as a consumer. *) At Campus Gifts we will do everything we can to ensure that we send you the gifts you require in perfect condition, by the date you require them. However, sometimes things can go wrong. The goods may not be what you ordered, they may have been damaged in transit, or you may just not like what you see when it arrives. We want you to feel totally confident that if for any reason at all you are not completely happy with your purchase, you can return it to us at our expense, and we will refund your original payment in full. * Statutory Rights: The Consumer Protection (Distance Selling) Regulation 2000 states that all customers have the right to cancel their contract within seven working days, from the day after the delivery date of the goods. |
| Reaching Us Email sales@campusgifts.co.uk Emails will be responded to within one working day Phone 01494 728913 Calls will be answered from 8.30am-5.00pm, Monday to Friday. Please mention on the phone that your enquiry relates to Campus Gifts and have your order number to hand. Post Campus Gifts c/o Temptation Gifts Ltd. 6 Sycamore Rd. Amersham Bucks HP6 5DR |
| Privacy Policy www.CampusGifts.co.uk Privacy Statement We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act. We only collect information about you for 2 reasons: to process your order; and to provide you with the best possible service (including our free reminder service). The type of information we will collect includes: your name your address your phone number your e-mail address your credit/debit card details We will treat this information as follows: We will never collect sensitive information about you without your explicit consent. We will not e-mail you in the future if you do not want us to do so. We will not pass your e-mail address to other traders under any circumstances. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. In the unlikely event that we intend to transfer your information outside the European Economic Area we will always obtain your consent first. If you have any questions/comments about privacy, you should email us at sales@campusgifts.co.uk Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy What to do if you are unhappy with your purchase:<</b>>!! Email us to inform us you wish to return the goods. Please do this as soon as possible after you have received your goods, preferably within 24 hours. Return the goods to us in their original packaging if possible. If you have lost or destroyed the packaging please try to use something equivalent so that the goods are not damaged further on their way back to us. Also please enclose your original receipt (or a copy if you prefer) so we can identify you easily. As soon as we receive the goods, we will email you to confirm a full refund has been made. What to do if you have a problem later on: If you have any reason to be dissatisfied with your purchase at a later date -- e.g. something stops working even though it has been subject to only normal usage -- please contact us by email. Under these circumstances, a member of our sales team will contact you by email or by telephone to try to solve the problem. Sometimes these things can be sorted out with a little advice from one of our trained personnel, but if it involves returning the goods to us for replacement, then we will apply the same procedure as above. |
