About Us | Making A Purchase | Currency Converter | Regulations | Delivery Prices | Delivery Schedule | Back Orders and Short Shipments | Tax Charges | Credit Card Security | Reaching Us | Privacy Policy | Returns and Refunds
About UsCompany DetailsAddressTemptation Gifts Ltd., Unit 2E, Woodlands Farm, The Vale, Chesham, Bucks, HP5 3NS, United KingdomPhone01494 790424Fax01494 790425Emailcustomerservice@temptationgifts.com Company registrationwww.campusgifts.co.uk is wholly owned by Temptation (Gifts) Ltd. Registered Office Unit 2E, Woodlands Farm, The Vale, Chesham, Bucks, HP5 3NS. Registered company number 02294820, registered in England.Company VAT number697782359Company History and PhilosophyPlease find details of the background and approach of CampusGifts here on our main About Us page. |
Making A PurchaseHow to Use the Site Navigate through the site using the navigation bar at the left of every page. Many sections have subsections, so use the links on the section pages, to browse each subsection. Once you are viewing one of our "thumbnail pages" you will see small images and brief descriptions of our products. If you wish to, you can click on these small images to view larger images and more detailed descriptions. Your Shopping Cart Viewing the contents of your CartAt any time you can check the contents of your shopping cart by clicking the "View Cart" button at the top right hand side of every page.Adding an item to your CartTo add an item to your cart, click the "Buy Now" button which can be found on both the thumbnail view and the single-page view. You will be redirected to the Cart page for a couple of seconds (so you can see the item has been successfully added to your Cart) then you will automatically return to the page you were viewing and you can continue shopping.Adding gift wrap or other ancillary productsIf you wish to have your item professionally gift wrapped and ribboned for a charge of £2.95, check the Giftwrap checkbox next to the "Buy Now" button before clicking "Buy Now". Should you wish to add gift wrapping to an item already in your Cart, you will need to remove it from the View Cart and then re-add it to your View Cart with Giftwrap selected. Currency ConverterUsing the ConverterOn the top right hand side of every page is a Currency Converter. Click over the text "converts to approx" to open a menu and choose a different currency in which to display all the prices on the site. You can display our GBP prices in USD (US dollars), EUR (euros), JPY (Japanese yen), or AUD (Australian dollars). Having clicked a currency, the menu will disappear and the current conversion rate of that currency with £1.00 GBP will be displayed. All prices throughout the site will be displayed, converted at that rate, in the selected currency.Currency RatesThe international currency rates are automatically updated every day from a feed sourced from international markets and the Reuters news agency. The rates are automatically updated on this site and will change from day to day with market fluctuations. If an updated international rate is not available on any given day for any reason the previous available rate will be displayed.How You Will Be ChargedCampusGifts is wholly owned and run by Temptation Gifts Ltd., a UK based business which carries out all its transactions in GBP (£ sterling). Your credit or debit card statement will show the charge in £s. The amounts displayed when using the currency converter are of necessity close approximations and should not be misconstrued for a contractual agreement over the exact amount in the displayed currency. Converted prices do not take into account any overseas transaction fees your bank or credit card company may levy on such a purchase.Currency Converter - Legal DisclaimerWhile all care has been taken in making available and maintaining the Currency Conversion Rates displayed on this site, such conversion rates are estimates only of currency conversions that may apply to a transaction. These rates are provided for information purposes only without express or implied warranty. The Currency Conversion Rates should not be relied upon as actual currency conversion rates that may be applied to any particular transaction as such rates will frequently fluctuate over time and vary between various financial providers. RegulationsThe Waste Electrical or Electronic Equipment (WEEE) Directive ComplianceWaste Battery RegulationUnder the Waste Battery Regulations, CampusGifts.co.uk are now offering a take back scheme for all portable waste batteries if you return them to our head offices in person. PLEASE DO NOT POST. Alternatively, you can find your local waste portable battery recycling facility at http://www.recyclenow.com Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.Waste Electrical and Electronic RegulationsThe Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. |
Delivery ScheduleHaving received a valid order, CampusGifts.co.uk will aim to dispatch your goods the same working day or the following working day. Orders received over the weekend (after midday on Friday) will be dispatched on a Monday. You will be contacted by email on the day your order is dispatched.Deliveries within the United KingdomStandard DeliveryStandard Delivery orders to UK mainland addresses are sent by Royal Mail First Class post. Your order should arrive at the designated delivery address within 1 - 3 working days of dispatch, but please allow up to five days as in rare instances parcels can be delayed, First Class post is not a tracked service. If you are not in when the postman arrives, he (or she) should leave a card. You can then collect your parcel from your local post office or sorting office.Next Day Delivery - order by 4pmIf you select Next Day Delivery and place your order before 4pm, your order will be dispatched on the date of order and will arrive the next working day by courier. Next Day orders require a signature upon delivery. If you are out when the driver arrives he or she will leave a card and you can arrange redelivery or collect from your local depot. |
Back Orders and Short ShipmentsWe invest a great deal of money in stockholding, warehousing and stock control software in order to stay in stock of all our products at all times, and to ensure that the website is always updated when a product goes out of stock. However unfortunately these systems are not perfect and subject to human error, so occasionally we get caught out and an item is shown as being in stock when in fact it is not. This happens most often when two people order the last remaining item in very quick succession virtually simultaneously. |
Tax ChargesAll prices include VAT at 20%. |
Credit Card SecurityDid you know..? Surveys suggest that when paying your bill by credit card in a restaurant the risk of credit card fraud is 100 times greater than shopping on the internet. The encryption technology used by most sites virtually eliminates fraud on the internet. |
Reaching UsWe're an established company, with a full time internet customer service department as well as shops, offices, warehousing, and a quarter of a century in business behind us. So getting in touch couldn't be easier:Email us at: customerservice@temptationgifts.comCall us on: 01494 790424 9am - 5pm Mon-FriCall us from overseas on: +44 01494 790424 9am - 5pm Monday - Friday (Google "time in london" to confirm any time difference from your location)Write to us at: Temptation Gifts Ltd., Unit 2E, Woodlands Farm, The Vale, Chesham, Bucks, HP5 3NS. UK. |
Privacy PolicyData ProtectionWe are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not e-mail you in the future if you do not want us to do so. We will not pass your e-mail address to other traders under any circumstances. |
Returns and Refunds This does not affect your statutory rights as a consumer.In the towns where we have our high street stores, the name CampusGifts is synonymous with smiling, friendly, helpful customer service. We are always happy to see the customer's point of view and genuinely upset if a customer has any reason to feel unhappy or dissatisfied with the products or service they receive. The same philosophy underpins our website policies on returns and refunds. We wish to be as fair and generous as it is possible to be, within some limits established to protect ourselves against online fraud or unscrupulous characters.Dissatisfaction caused by CampusGiftsWe do everything we can do to ensure we send you the gifts you require in perfect condition by the date you require them. However, sometimes things can go wrong. If you are dissatisfied with any aspect of your order or customer service experience, and the problem is our fault or the fault of one of the companies we use to ship your order to you, we will take steps to resolve the problem entirely at our own expense. See below for details.Damaged goods - please inform us within 14 daysPlease contact us by phone or email within 14 days of receipt of your order. |
All major credit & bank cards accepted Payments are taken via an SSL-encrypted connection to Sagepay - a secure payment gateway, certified to the highest PCI-DSS industry standards in data security and protection. ![]() |
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